Urban Outfitters Sales Associate

URBN; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail brand in Vancouver is looking for a Sales Associate to enhance customer experiences and drive sales. The ideal candidate will embody the company's values and contribute to team success, while being flexible with work hours. Responsibilities include engaging with customers, maintaining visuals, and supporting operations. Comprehensive perks and benefits are offered to employees.

Benefits

Medical benefits

Dental benefits

Vision benefits

Generous employee discounts

Retirement savings

Paid time off (PTO)

Qualifications

• Passion for UO brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflecting company values.
• Initiates conversation and shares product knowledge with customers.
• Maintains Urban Outfitters' visual and operational standards.

Skills

Customer service experience

Team player

Flexibility to work various hours

Job description

Location

822-830 Granville St., Vancouver, British Columbia, V6Z1K3 Canada

Role Summary

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters' visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what's new and what's already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UO brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.85 - CAD $17.85 /Hr.