Upscale Front Desk Concierge: Guest Services & Access

Securiguard Services; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security provider in Canada is looking for a full-time Concierge to deliver exceptional front desk and guest services. The ideal candidate will have customer service experience, preferably in a hospitality setting, and be ready to handle various responsibilities from access control to incident reporting. Join a dynamic team focused on security and client satisfaction, with opportunities for training and professional development.

Benefits

Paid training and onboarding support

Extended health benefits

Employee recognition programs

Free professional development

Scholarship opportunities

Free suits for this position

Qualifications

• Minimum 1 year of customer service experience in a hospitality environment.
• Prior experience in top-tier commercial properties or upscale hotels.
• WHMIS Certification is an asset.

Responsibilities

• Provide excellent customer service and hospitality at the front desk.
• Monitor and manage access control systems and CCTV.
• Complete detailed daily incident reports.

Skills

Customer service experience

Strong communication skills

Proficiency with computer software

Tools

CCTV

Access control systems

Job description

A leading security provider in Canada is looking for a full-time Concierge to deliver exceptional front desk and guest services. The ideal candidate will have customer service experience, preferably in a hospitality setting, and be ready to handle various responsibilities from access control to incident reporting. Join a dynamic team focused on security and client satisfaction, with opportunities for training and professional development.