Upscale Front Desk Concierge – Commercial Property

Securiguard; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading security services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk and guest services. This role requires at least one year of customer service experience in hospitality and involves monitoring access control systems, completing incident reports, and collaborating with the security team. We offer a supportive training program and extended health benefits. Ideal candidates should possess strong communication skills and professionalism.

Benefits

Paid training

Extended health benefits

Employee recognition programs

Free professional development

Scholarship opportunities

Free suits for this position

Qualifications

• Minimum 1 year of customer service experience in a hospitality environment.
• Must have prior experience working in top-tier commercial properties or upscale hotels.
• WHMIS Certification (asset).

Responsibilities

• Provide excellent customer service and hospitality at the front desk.
• Monitor and manage access control systems and CCTV.
• Complete accurate and detailed daily incident reports.
• Communicate clearly and professionally with team members and clients.
• Handle high volumes of calls and emails while maintaining professionalism.

Skills

Customer service experience

Strong communication skills

Professionalism

Reporting skills

Tools

CCTV software

Access control systems

Job description

A leading security services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk and guest services. This role requires at least one year of customer service experience in hospitality and involves monitoring access control systems, completing incident reports, and collaborating with the security team. We offer a supportive training program and extended health benefits. Ideal candidates should possess strong communication skills and professionalism.