unit supervisor - food services

McDonalds Restaurant; Olds; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast-food restaurant in Town of Olds is seeking an experienced individual to supervise staff and ensure high-quality service in a busy environment. Responsibilities include training employees, managing food preparation, and addressing customer concerns. Ideal candidates should have a secondary school graduation certificate and experience in a similar role.

Benefits

Group insurance benefits

Mentorship opportunities

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• Ability to supervise and train staff effectively.
• Experience in ensuring quality control standards.

Responsibilities

• Supervise and co‑coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Education

Secondary (high) school graduation certificate

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Tasks

• Supervise and co‑coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Supervision

• 3-4 people
• Kitchen and food service helpers

Work conditions and physical capabilities

• Fast‑paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on‑call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
• What is the highest level of study you have completed?

Government programs

• Recognized employer

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross‑cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on‑the‑job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project‑based or seasonal work, etc.)
• Offers phased re‑entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities