Unit Director: Lead Strategy, Operations & People

Carekw; Kitchener; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading service organization in Kitchener is seeking a Unit Director to provide strategic leadership and operational management across multiple teams. The ideal candidate will have over 5 years of supervisory experience and a Bachelor's degree, along with strong skills in team management and communication. This full-time, in-person role focuses on delivering high-quality services and fostering a positive work culture.

Qualifications

• 5+ years of progressive leadership or supervisory experience in the service industry.
• Proven ability to manage teams and resources effectively.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily operations and resource management within assigned units.
• Develop and monitor processes to improve service delivery.
• Lead recruitment, onboarding, and training initiatives.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Team management

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

A leading service organization in Kitchener is seeking a Unit Director to provide strategic leadership and operational management across multiple teams. The ideal candidate will have over 5 years of supervisory experience and a Bachelor's degree, along with strong skills in team management and communication. This full-time, in-person role focuses on delivering high-quality services and fostering a positive work culture.