Unit Clerk - Burnaby Hospital

Fraser Health; Burnaby; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading healthcare organization in Burnaby is seeking Casual Unit Clerks to join their ACE team at Burnaby Hospital. This role involves various clerical duties crucial for patient care operations, including appointment scheduling and maintaining patient records. Ideal candidates will have a Grade 12 education, medical terminology knowledge, and effective communication skills. Join us in making a difference in healthcare amidst a transformative hospital redevelopment project.

Benefits

Comprehensive, 100% Employer-Paid Benefits

Generous Vacation Time

Immediate Pension Enrollment

Maternity Top-Up

TransLink Pass Subsidy

Qualifications

• Grade 12 education and medical terminology.
• One year of recent, related experience or equivalent combination of education, training and experience.
• Physical ability to carry out the duties of the position.

Responsibilities

• Transcribe and process physicians' orders.
• Schedule and coordinate patient appointments.
• Maintain patient charts according to established procedures.
• Assist with timekeeping records for staff.

Skills

Effective communication

Team coordination

Computer software applications

Time management

Education

Grade 12

Graduation of a recognized Nursing Unit Clerk program

Job description

Salary

CAD $28.31 - $28.31 / hour

Job Summary

Join our collegial-spirited team at Burnaby Hospital as we build for the future of health care in Burnaby.

The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open in spring 2025 and phase two in 2030.

Highlights of the two-phase redevelopment project include:

• Expanded Emergency Department with additional treatment spaces
• New health care pavilion with 83 beds to support maternity, neonatal intensive care, medicine, and mental health patients
• New operating rooms, procedure rooms and recovery
• New acute care tower with 160 beds
• New medical imaging department
• New integrated BC Cancer Centre

Burnaby Hospital plays an essential role for those living in the community by delivering a variety of health care services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology, gastroenterology, palliative, psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology, and plastics specialties.

We are hiring for Casual Unit Clerks to join our ACE team at Burnaby Hospital located in Burnaby, B.C.

Benefits

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: Eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes.
• Additional employee discounts and perks available.

*Eligibility based on employment status.

Why Fraser Health?

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the workforce and seek to maintain an environment of respect, caring and trust.

Connect with us on our careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

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Detailed Overview

Under general supervision, performs a variety of clerical duties related to the operation of a patient care area such acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts.

Responsibilities

1. Prioritizes, processes, coordinates and transcribes physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs follow up as necessary.
2. Schedules, books and coordinates patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow up appointments, adjusting appointments as required in accordance with patient and facility requirements; arranges patient tests; maintains appointment diaries by arranging and confirming patient appointments.
3. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient transfers; receives patient's tests, and receives visitors, provides information and directs to appropriate area.
4. Assembles and maintains patient charts according to established procedures; transcribes patient data into applicable health record system; attaches patient documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient records to Health Records.
5. Answers telephones, transfers calls, takes messages, answers routine inquiries or referring as appropriate; opens and distributes mail as required.
6. Performs related clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items, maintaining and ordering stationary and supplies through stores, and arranging for and tracking equipment repairs as required.
7. Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
8. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information received to nursing unit and appropriate person; calls in relief nursing staff according to pre-determined guidelines and refers problems to the Manager, Clinical Services or designate.
9. Maintains records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
10. Performs other related duties as required.

Qualifications

Education and Experience

Grade 12, medical terminology and graduation of a recognized Nursing Unit Clerk program, plus one year of recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada. We are on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and are home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning. Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.