Unit Clerk

Homewood Ravensview; Victoria; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Free staff parking

Onsite dining

Fitness facility access

John Dean Park access

Tuition reimbursement funding

Job summary

Homewood Ravensview in Victoria, BC, is seeking a Unit Clerk to support a multidisciplinary team delivering inpatient mental health care. You will handle scheduling, documentation, and communications to ensure smooth patient flow and accurate records.

Successful candidates will have a Unit Clerk diploma or certificate, Grade 12, and knowledge of Medical Terminology, with strong communication and organizational skills.

Qualifications

• Successful completion of a recognized Unit Clerk diploma or certificate program.
• Completion of Grade 12.
• Knowledge of Medical Terminology.
• One year’s recent, related experience or an equivalent combination of education, training and experience.
• Proven strong communication and organization skills.
• Ability to work both independently and as part of a collaborative team.
• Comfortable with Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

• Work collaboratively with various departments to ensure quality patient care effective flow of information and communication.
• Handle and protect confidential client and company information within and outside of the organization.
• Answer and direct phone calls.
• Process physician’s orders for medications, laboratory and diagnostic tests, requests for medical records and other tasks.
• Assist with scheduling of physician’s appointments and manage scheduling conflicts.
• Book client appointments with external service providers.
• Process requests for medical records, test results and other documents.
• Assist with maintaining and ordering supplies.
• Input data and documents into clients’ electronic charts.

Skills

Communication skills

Organization skills

Microsoft Office

Education

Unit Clerk diploma/certificate

Grade 12

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have rewarding career opportunity for a Unit Clerk to join our talented team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What’s in it for you?

• Competitive compensation and total rewards package
• Career investment funding/tuition reimbursement funding
• Free staff parking
• Free access to professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park
• Onsite dining room with gourmet meals
• Onsite training including nationally-recognized CARES Program, first aid and the opportunity to develop knowledge of mental health and addictions care in our Ravensview Monthly Grand Rounds Education Series

Homewood Ravensview is a private 75-bed mental health, trauma and addiction facility offering evidence-based, medically-led, inpatient services for first responders, military, veterans, executives & professionals, adults, and young adults. Located in North Saanich on 28 acres of forested hillside, Homewood Ravensview offers clients a comfortable and safe environment featuring serene ocean views from spacious rooms, welcoming common areas and a world-class team of physicians, psychiatrists, counsellors and 24-hour nursing professionals.

As a Unit Clerk, you will be an integral part of a collaborative culturally-competent team focused on delivering seamless services and programs to our clients and customers.

What You’ll Be Doing

• Work collaboratively with various departments to ensure quality patient care effective flow of information and communication
• Handle and protect confidential client and company information within and outside of the organization
• Answer and direct phone calls
• Process physician’s orders for medications, laboratory and diagnostic tests, requests for medical records and other tasks
• Assist with scheduling of physician’s appointments and manage scheduling conflicts
• Book client appointments with external service providers
• Process requests for medical records, test results and other documents
• Assist with maintaining and ordering supplies
• Input data and documents into clients’ electronic charts

What We’re Looking For

• Successful completion of a recognized Unit Clerk diploma or certificate program
• Completion of Grade 12
• Knowledge of Medical Terminology
• One year’s recent, related experience or an equivalent combination of education, training and experience
• Proven strong communication and organization skills
• Ability to work both independently and as part of a collaborative team
• Comfortable with Microsoft Word, Excel, PowerPoint and Outlook

Homewood Ravensview acknowledges with respect the WSÁNEĆ people on whose territory it operates and recognizes that their historical relationship with the land continues to this day.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

This job posting is for an existing vacant position within the organization. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.