Unit Clerk

Halton Healthcare; Oakville; On-site; CAD 42,000 - 43,000; Part time

Job summary

Halton Healthcare in Oakville, Ontario, is hiring a Unit Clerk (0.50 FTE) for a temporary six-month assignment in the APU/OR. You will schedule and book procedures, manage the PICES grid, input add-ons and urgent cases, and provide front-desk support.

Strong typing, medical terminology knowledge, and office software skills are essential. Ideal candidates have hospital experience, excellent communication, and the ability to work in a dynamic environment.

Qualifications

• One year of relevant clerical experience in a healthcare setting or a Medical Office Administration Diploma.
• Medical terminology certificate is required.
• Typing speed of at least 30 wpm with fast, accurate data entry.
• Proficiency in Microsoft Office and familiarity with patient databases.
• Knowledge of PICES scheduling and OR manager is required.
• Previous hospital experience is preferred.
• Excellent communication, teamwork and organizational skills.
• Able to read, write, speak and understand English fluently.

Responsibilities

• Schedule and book procedures in APU/OR using PICES and OR manager.
• Manage PICES booking grid and unused procedure time; input add-ons 48 hours prior.
• Enter add-ons and urgent cases for OR and APU; generate daily elective OR schedule.
• Monitor blocks in the scheduling system and assist with remote scheduling as needed.
• Answer phones, greet patients, respond to inquiries, and support front desk operations.

Skills

Clerical experience (healthcare)

Typing speed 30 wpm

Data entry accuracy

Communication skills

Teamwork

Prioritization

English fluency

Customer service

Problem solving

Interpersonal skills

Organizational skills

Stress management

Education

Medical terminology certificate

Medical Office Administration Diploma (post-secondary)

Tools

Microsoft Office

PICES

OR manager

Job description

• FTE: Must provide availability of a 0.50 FTE
• Union Status: CUPE 815
• Shift Schedule (Hours are subject to change based on operational needs): Mon-Fri – 7.5 hour day shifts
• Employment Status: Temporary Part-time
• Department: OT OR APU
• Length of temporary contract: Approx. 6 months

Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcaretakes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we arecommitted to being an innovative center of excellence in community hospital care.

Job Description

TheUnit Clerk is responsible for the scheduling and booking of a variety of client/patient procedures performed in the APU or OR using PICES, OR manager and is responsible for unit clerk coverage at the OR front desk. The incumbent willmanage the PICES booking grid, unused procedure time, communicate with the physician offices regarding input of add on cases 48 hours prior to the posting of the elective list in the APU. They will also enter add on urgent cases as required for both the OR and APU. Additional responsibilities include: generating daily elective OR schedule, monitoring and assigning of released time., managing blocks in the electronic scheduling system, resource for office on remote scheduling. Answering phones. Taking emergency booking for OR and APU cases. Greets clients/patients and others as they arrive to the department. Responds to general inquiries, answers and responds to phone calls and messages for OR and APU and other duties as assigned.

Qualifications

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• One (1) year recent relevant clerical experience in a healthcare setting, or recent Medical Office Administration Diploma from a recognized post-secondary institution required
• Medical terminology certificate required
• A minimum of 30 wpm typing speed required
• Must have fast and accurate computer data entry skills
• Must have familiaritywith Microsoft Office applications including Outlook, Word and Excel
• Experience using patient related databases.
• Knowledge of electronic scheduling system PICES and OR manager required
• Previous hospital experience
• Demonstrated problem solving skills
• Demonstrated ability to work both as part of a team
• Must be able to prioritize workload and function independently in a busy environment
• Goodinterpersonal and organizational skills
• Good verbal and written communication skills
• Good customer service skills and ability to manage stressful situations
• Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public
• Must be able to read, write, speak and understand English fluently
• Must be physically able to perform the job: prolonged periods of time sitting at a computer workstation; standing; walking; and pushing and pulling variety of wheeled equipment.
• Satisfactory employment record and attendance record required

The ideal candidate is strong in patient centered care in a dynamic, rapidly changing environment and should be ready to drive change and innovation. We require a person with good communication skills with a clear patient focus with the ability to foster teamwork and cooperation.

Additional Information

Hours: Monday to Friday days; 0730-1530 (subject to change based on operational requirements)

Salary:$30.64 to $31.27 per hour

Date Posted: October 20, 2026

Internal Applicants Due By:October 27, 2026

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you.

Halton Healthcare is committed to providingaccommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Actmandates that hospitals establish health surveillance programs for all individuals working within the hospital.This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.