Unit Clerk

Alberta Health Services; Calgary; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare provider in Alberta is seeking a part-time Unit Clerk at South Health Campus. The role involves managing communication between health professionals and patients, maintaining confidential records, and supporting a multi-disciplinary team. Ideal candidates have a Grade 12 education and an accredited Unit Clerk course. This position focuses on Addiction and Mental Health with flexible hours, including days, evenings, and weekends.

Qualifications

• Completion of an accredited Unit Clerk Course or equivalent training program is essential.
• Knowledge of Connect Care is required.
• Preferred experience in Addiction and Mental Health Unit Clerk roles.

Responsibilities

• Manage communication flow between health professionals and patients.
• Maintain patient records and charts efficiently.
• Transcribe and process physician orders and schedule patient tests.

Skills

Excellent interpersonal skills

Written and oral communication skills

Ability to multi-task

Prioritizing in a changing environment

Education

Completion of Grade 12 or equivalent

Completion of an accredited Unit Clerk Course

Job description

Your Opportunity

The SHC is more than just a “hospital”. It is a campus environment and includes inpatient, outpatient, and wellness services, as well as prevention and public health learning opportunities for the community. The campus also includes a YMCA and retail services. The SHC has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and programmatic hiring. These pillars are guiding the development and delivery of service to all patients and families at SHC. An opportunity to work in Addiction and Mental Health is available at South Health Campus. Reporting to the Unit Manager of Psychiatric Emergency Services, Addictions & Mental Health, the Unit Clerk will act as the center of communication and will provide clerical/organizational support for the nursing unit which includes, but not limited to, reception, chart preparation and maintenance, processing orders, ordering and maintaining office supplies and data entry. This individual will handle all information in a confidential manner. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.

Description

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Transition Company: Recovery Alberta
• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Psychiatric Emergency Services
• Primary Location: South Health Campus
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 09-SEP-2025
• Employee Class: Regular Part Time
• Date Available: 29-SEP-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 8
• Shifts per cycle: 16
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $26.07
• Maximum Salary: $31.68
• Vehicle Requirement: Not Applicable

Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications: Knowledge of Connect Care and training required. Ability to multi-task, prioritize in a constantly changing environment. Excellent interpersonal skills, written and oral communication skills within the multi-disciplinary team required. Ability to provide quality patient and family centered care.

Preferred Qualifications: Preferred Addiction and Mental Health Unit Clerk experience, 1-2 years. Knowledge of Alberta Mental Health Act process, with understanding of and history of adherence to the policies and procedures of AHS/Recovery Alberta related to patient care delivery, especially as it pertains to confidentiality and handling client information. Certified in Non-Violent Crisis Intervention.