Underwriting Consultant

Sun Life; Toronto; Hybrid; CAD 95,000 - 125,000; Full time

Benefits offered by this job

Hybrid work

Flexible benefits

Stock ownership program

Annual bonus

Paid vacation & care days

Sabbatical program

Not-for-profit investment

Maternity/Paternity top-up

Job summary

Sun Life is seeking an experienced Underwriting Consultant in Canada to analyze medical, personal, and financial information for Life and Critical Illness insurance applications. You will assess risk, gather medical evidence, and make timely decisions within your authority while collaborating with reinsurers and internal partners.

The role emphasizes client-centric service, bilingual collaboration where needed, and staying current with underwriting trends.

Qualifications

• Analytical, judgement, problem-solving and decision-making skills.
• Influencing and negotiation skills.
• Knowledge of medicine and risk factors.
• Service-oriented attitude with interpersonal skills.
• Proven ability to meet tight deadlines and work under pressure.

Responsibilities

• Analyze medical, personal, and financial information to assess eligibility for Life and Critical Illness insurance applications.
• Assess and classify risk using underwriting guidelines and professional judgement; gather additional information or refer cases as required.
• Make timely, well-reasoned decisions within your authority limits and submit cases exceeding limits for co-sign.
• Partner with reinsurers to negotiate optimal outcomes on complex or unfavourable decisions.
• Engage internal partners, business leaders, and advisors to deliver a Client-centric experience grounded in expertise and trust.
• Communicate decisions clearly to advisors and clients’ physicians, explaining rationale respectfully and transparently.
• Respond to inquiries from advisors while protecting confidentiality.
• Document decisions and supporting rationale with clear notes showing risk evaluation.
• Drive continuous improvement by enhancing underwriting quality, efficiency, and innovation.

Skills

Analytical skills

Decision-making

Negotiation

Risk assessment

Communication

Deadline-driven

Bilingual (French/English)

Education

ALU certificate

FALU/FLMI goals

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: hybrid, work from home

As an Underwriting Consultant, you’ll be joining one of Canada’s top insurers. We’re known for not only our strength in the market, but our commitment to our people. Underwriting goes beyond risk assessments here. We’re focused on making thoughtful, well-informed decisions that provide financial security to Canadians and their loved ones.

If you’re ready to take the next step in your career journey—supported in an environment that values its people, their ambitions, and expertise—this is where you belong.

Life’s brighter under the sun

Joining our team at Sun Life means you can expect:

• A hybrid working environment, giving you the best parts of in-office collaboration and work from home flexibility
• Flexible Benefits from the day you join, meeting the needs of you and your loved ones
• Our stock ownership program and pension plan give you the chance to invest in Sun Life with company matching opportunities
• An annual bonus based on company and individual performance
• Paid vacation based on experience, 5 care days available for self-care or care of others (e.g. family or others you may support) and 10 personal illness days to support your well-being
• Our unique sabbatical program gives you the opportunity to take up to 6 weeks off, every 5 years
• Investment in not-for-profit organizations that are important to you
• Maternity/Paternity top-up program so you can focus on your growing family

What will you do?

• Analyze medical, personal, and financial information to assess eligibility for Life and Critical Illness insurance applications, leveraging quantitative and qualitative data to inform sound decisions.
• Assess and classify risk using underwriting guidelines and professional judgement; gather additional information (e.g., medical evidence) or refer cases as required.
• Make timely, well-reasoned decisions within your authority limits and submit cases exceeding limits for co-sign.
• Partner with reinsurers to negotiate optimal outcomes on complex or unfavourable decisions.
• Engage internal partners, business leaders, and advisors to deliver an advisor and Client-centric experience grounded in expertise, empathy, and trust.
• Communicate decisions clearly and confidently to advisors and (as required) Clients' physicians—explaining rationale in a way that is respectful, transparent, and easy to understand.
• Respond to inquiries from advisors and general agents while protecting confidentiality.
• Document decisions and supporting rationale, ensuring clear, concise notes that demonstrate thoughtful risk evaluation.
• Drive continuous improvement by identifying opportunities to enhance underwriting quality, efficiency, and consistency. Also contribute ideas that support innovation, automation, and better outcomes for Clients, advisors and Sun Life.
• Maintain strong medical knowledge and stay current on underwriting approaches, trends, and risk factors
• Embrace new tools and technology to improve efficiency and accuracy.

What do you need to succeed?

• Minimum 7 years of experience as an Individual Life Underwriter
• Existing life and critical illness signing authorities
• Analytical, judgement, problem-solving and decision-making skills
• Influencing and negotiation skills
• Knowledge of medicine and risk factors
• Service-oriented attitude with interpersonal skills to work collaboratively with our internal and external partners
• Proven ability to meet tight deadlines and work under pressure while prioritizing multiple tasks
• Specialized training: ALU certificate (or commitment to obtain), with a goal of attaining the Fellow, Academy of Life Underwriting (FALU) and Fellow, Life Management Institute (FLMI) designations
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Underwriting - Individual

Posting End Date:

16/10/2026