Underwriting Assistant, GCS

Aviva; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading insurance firm is looking for an Underwriting Assistant to support GCS Operations in Toronto. This hybrid role involves processing commercial policies and underwriting transactions while ensuring data integrity and managing broker service requests. Ideal candidates will have 1-2 years of administrative experience, strong attention to detail, and proficiency in Microsoft Office. A compelling rewards package and career development opportunities are offered.

Benefits

Base compensation

Annual bonus eligibility

Health benefits

Hybrid flexible work model

Outstanding career development opportunities

Competitive vacation package

Corporate wellness programs

Qualifications

• Completion of a related educational degree/diploma and/or accreditation.
• 1-2 years' experience in administrative and support function preferred.
• Excellent technical aptitude with web, DOS based systems and strong experience in Microsoft Office Suite.
• Strong oral and written communication skills at all levels.

Responsibilities

• Assist with processing commercial policies and underwriting transactions.
• Respond to broker service requests on behalf of underwriting.
• Timely reconciliation of financial discrepancies.

Job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We’re looking for an Underwriting Assistant to join our GCS Operations team in downtown Toronto. In this hybrid role, you’ll play a key part in supporting our GCS Underwriting teams while gaining hands‑on experience and building a strong foundation for a future underwriting career.

This is your opportunity to learn, grow, and develop your expertise. You’ll assist with processing commercial policies, underwriting transactions, and reports—including new and renewal business and endorsements. Accuracy and attention to detail are essential as you provide critical administrative and clerical support to underwriters and stakeholders.

What you’ll do

• Working both collaboratively and autonomously while ensuring deadlines are met as part of a hybrid team is critical to the success of this role
• Assisting GCS Central Support in logging new submissions, processing declinatures and as back up to Service Support Assistants
• Assisting GCS Underwriting with renewal and endorsement preparation as assigned while completing electronic filing of underwriting documents
• Assisting GCS Central Support and Underwriting preparing loss control reports, ordering D&B reports, preparing various analysis reports, insurance binders and other documents as required for underwriters and key stakeholders
• Responding to broker service requests on behalf of underwriting as well as following up on information needed from brokers on behalf of underwriting
• Data entry in RTM, RTG, Salesforce and in‑house systems while ensuring the integrity of data is top priority
• Timely reconciliation of financial discrepancies working collaboratively and effectively with GCS Stakeholders
• Produce reports, presentations and information summaries as required
• Special projects as required

What you’ll bring

• Completion of a related educational degree/diploma and/or accreditation.
• Ideal candidate has 1‑2 years’ strong experience in an administrative and support function with proven attention to detail and accuracy while executing above‑average time management skills in an underwriting environment is preferred.
• You will need to be confident and comfortable to manage a healthy level of autonomy while being accountable to various teams for the responsibilities of your role.
• Excellent technical aptitude with web, DOS based systems and strong experience in Microsoft Office Suite.
• Strong proficiency in creating professional documents, spreadsheets, and presentations, managing emails, and staying organized with calendars and task lists.
• Excellent oral and written communication at all levels (with internal and external partners).
• Superior organization and time‑management skills with the ability to adapt in a dynamic, priority‑changing environment is critical for success in this role.
• Vested interest in learning and building a career in the commercial insurance space.
• Always striving to live Aviva’s values throughout all interactions

What makes you stand out

• Strong communication skills in both French and English

What you’ll get

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee‑driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.