Underwriter I, Commercial Lines

Intact; Edmonton; Hybrid; CAD 59,000 - 73,000; Full time

Job summary

Intact is seeking an Underwriter I to join our Commercial Auto team in a hybrid role with two days per week in Edmonton or Calgary AB offices. You will underwrite auto risks, educate brokers, and build profitable broker relationships with a strong sales focus.

The role requires at least 2 years of insurance experience, with CIP designation an asset and strong negotiation, organizational and customer service skills. Hybrid arrangement supports collaboration and career growth.

Qualifications

• Exemplary and proactive customer service skills to identify needs, negotiate, and provide tailored broker solutions.
• Strong interpersonal skills and ability to deal with challenging conversations.
• Proficient in leveraging various types of technology to collaborate with peers.
• Sound knowledge of Microsoft Office products and computer tools.

Responsibilities

• Develop long-term relationships with brokers through service, broker visits, field underwriting and events.
• Assess risks, analyze quotes, renewals and policy changes, and recommend solutions.
• Suggest process improvements to increase efficiencies and elevate best practices.
• Provide pricing, profitability and coverage analysis to support sales and retention.
• Help ensure regional underwriting service, production and profitability levels are met.

Skills

Customer service

Interpersonal skills

Negotiation

Tech proficiency

Organization

Education

Post secondary education in Insurance and Risk Management

CIP designation (in progress or completed)

Tools

Microsoft Office

Computer tools

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate

will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of diffferent candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary Range (but Not Limited To)

59,300 - 72,500

Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)

7.5%

About The Role

We’re looking for Underwriter I to join our growing team!

As an Underwriter I your work will have a big impact on our Commercial Auto line of business. People will count on you to underwrite commercial auto insurance risks and make decisions every day that contribute to profitable growth. You will be customer-focused in everything you do, educating the broker and looking for ways to improve the customer experience. With a strong sales ability, you will develop profitable business relationships with brokers and will be effective in upsell and cross-sell activities.

This position is hybrid with a minimum of 2 days a week in our Edmonton or Calgary AB office.

What You'll Do Here

• Develop long-term and meaningful relationships with brokers by providing legendary service and participating in broker visits, field underwriting, insurance industry functions, and marketing events
• Assess and evaluate risks, analyzing requests for quotes, renewals and policy changes and recommend innovative solutions
• Help shape the future of Commercial Auto by providing creative solutions on process or workflow improvements to increase efficiencies and elevate best practices
• Provide pricing, profitability and coverage analysis to support regional sales and retention initiatives
• Help to ensure that the regional underwriting service, production and profitability levels are achieved

What You Bring To The Table

• Minimum of 2 years of insurance experience
• Commercial Auto experience is an asset
• Drive change by challenging the status quo, exhibiting a 'can do' attitude and energizing others
• Self-drive, results-focused with a global approach when making decisions
• Strong ability to work well under pressure in a dynamic environment
• Superior organization and demonstrated ability to handle multiple priorities and deadlines. Manage work efficiently
• Exemplary and proactive customer service skills to identify needs, effectively negotiate, and provide tailored solutions to brokers
• Strong interpersonal skills and ability to deal with challenging conversations
• Proficient in leveraging various types of technology to collaborate with peers
• Post secondary education in Insurance and Risk Management or relatable field is an asset
• Chartered Insurance Professional (CIP) designation either completed or in progress is an asset
• Sound knowledge of Microsoft Office products and computer tools
• No Canadian work experience required however must be eligible to work in Canada

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.