Underwriter, Affinity Markets

Manulife; Toronto; Remote; CAD 75,000 - 90,000; Full time

Job summary

A leading financial services provider is looking for an Underwriter in Affinity Markets. This position allows for work from home and requires 5+ years of experience. Key responsibilities include risk analysis, compliance, and providing top-notch customer service. Ideal candidates will possess strong analytical and communication skills and have knowledge of insurance processes. A flexible environment with opportunities for growth is provided.

Benefits

Health and dental benefits

Mental health support

Flexible working environment

Employee assistance program

Qualifications

• 5+ years of experience as a life insurance underwriter.
• Approval limit for insurance policies.
• Ability to work under tight deadlines.
• Knowledge of medical terminology and pricing tools.

Responsibilities

• Select & classify risks according to standards.
• Provide excellent customer service.
• Ensure compliance with legislation and regulations.
• Identify and provide solutions to work-related problems.

Skills

Customer service skills

Analytical skills

Attention to detail

Communication skills

Problem-solving

Education

Relevant insurance-related courses (LOMA, FLMI, etc.)

University or college degree

Job description

Manulife’s Affinity Underwriting team is looking for high-energy, passionate, customer-obsessed and creative individuals to join our world-class Underwriting team!

As an Underwriter in Affinity Markets, you will have the privilege of working with varied distribution channels including National Accounts, MGAs, and Advisors. You will grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, and individual development planning.

This is a work from home position, and we are open to candidates in any Canadian province.

Position Responsibilities:

• Select & classify risks according to Manulife’s philosophy and standards.
• Provide excellent customer service and build positive relationships with all internal & external clients.
• Compliance with all legislation and consumer regulation as they apply to risk classification, privacy, and disclosure.
• Identify and provide solutions to work related problems and procedures.
• Ensure team goals are met at all times and promote an atmosphere of confidence and trust with all customers to facilitate acceptance of decisions.
• Be on the lookout for trends and changes in medicine, knowledge of human anatomy, medical terminology, diseases, tests, and modes of treatment.
• Putting our customers first by being committed to finding the right solutions and going the extra mile because it's the right thing to do.

Required Qualifications:

• Minimum 5 years of demonstrated professional experience as a life insurance underwriter.
• Approval limit of at least 1.5 million in life insurance, $100,000 in critical illness insurance (CI), and $10,000 disability insurance (DI).
• Continuous learning mindset and general awareness of current events, financial industry issues, and trends.
• Excellent analytical skills with the ability to define, research, and solve problems.
• Exemplary customer service skills and excellent oral and written communication skills.
• Ability to understand, preserve, and apply current technical information to everyday work problems.
• Demonstrated knowledge of pricing tools, systems, and processes as well as your ability to articulate the underlying principles and philosophies.
• Organized with great attention to detail.
• Adaptable and flexible in the face of change.
• Ability to work under tight deadlines.

Preferred Qualifications:

• Working towards, or completion of insurance-related courses such as LOMA and/or FALU, FLMI, and ACS designations.
• A university or college degree in a related discipline is considered an asset.
• Bilingual (French & English) an asset – If in Québec, the successful candidate must communicate in English and French to support clients from various jurisdictions outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

We offer a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.