Undercover Loss Prevention Agent - Fairview Mall

Securiguard Services; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading security company in Toronto is seeking a Loss Prevention Investigator. In this role, you will employ your observational skills for undercover surveillance to minimize losses and safeguard assets for a retail client. Candidates with valid Ontario Security Guard License, First Aid certification, and a background in criminal justice or police foundations are preferred. This position promises a dynamic environment where dedication contributes to safety and security.

Qualifications

• Keen observational skills to identify and prevent theft.
• Experience in conducting undercover surveillance.
• Demonstrated ability to prepare detailed incident reports.

Responsibilities

• Safeguard assets and minimize losses for the retail client.
• Conduct undercover surveillance to prevent theft and fraud.
• Interact with customers and employees to deter shoplifting incidents.

Skills

Strong observational skills

Situational awareness

Strong written and verbal communication skills

Conflict resolution and de-escalation skills

Ability to conduct arrests

Punctuality

Education

Valid Ontario Security Guard License

Valid First Aid & CPR

Police foundations, Criminal Justice Studies background preferred

Job description

Securiguard is a different kind of company. Good work is recognized and rewarded! We never hold anyone back from promotions and opportunities.

Securiguard is seeking passionate and experienced individuals to join our Loss Prevention (plain clothes) team. Join us in this elite role where your vigilance and dedication contribute to the overall shrink reduction success of our retail partner.

The Day to Day

As a Loss Prevention Investigator at Securiguard, your role involves safeguarding the assets and minimizing losses for our retail client. You will conduct undercover surveillance, employing your keen observational skills to identify and prevent theft, fraud, or other security infractions. You will interact with customers and employees to deter shoplifting incidents while maintaining a high level of professionalism. Your role includes investigating suspicious activities and collaborating with mall security and law enforcement when necessary and you will complete detailed incident reports. We are seeking candidates who strive for excellence and are committed to ensuring a safe and secure environment for both staff and customers.

What you bring:

• Valid Ontario Security Guard License
• Valid First Aid & CPR
• Police foundations, Criminal Justice Studies (etc) backgrounds preferred
• Undercover experience preferred
• Strong written and verbal communication skills.
• Strong observational skills and situational awareness
• Demonstrated ability to prepare detailed incident reports
• Knowledge of Trespass to Property Act (TPA), Canada Criminal Code and 494(c)
• Conflict resolution and de-escalation skills
• Ability to conduct arrests in appropriate and sanctioned situations.
• Military/Police background/Law Enforcement background is an asset
• Punctuality

Training

Use of Force and Crisis Management training will be provided, including mandatory annual re-certification. The training is provided to new employees for this role along with Securiguard University Orientations courses for skill development.

Who we are

Securiguard Services Limited, a leading security and safety solution provider in Canada for fifty years, deploys personnel across various industries, including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects. With a team of 4000+ professionals, Securiguard offers a comprehensive selection of safety and security services across Canada by air, land, or sea. We are an equal opportunity employer, committed to a diverse and inclusive work environment fostering respect, inclusiveness, and career growth.

Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: [e-mail]