UI/UX Designer

Fulfillment IQ; Toronto; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid work options

Equipment allowances

Internet reimbursements

Employee stock options (ESOP)

Learning & development budget

Health & dental coverage

Paid time off

Job summary

Fulfillment IQ is seeking a mid-level UI/UX Designer to join Crossdock Studios, working across research, interaction design, visual design, and design systems to turn 0‑to‑1 ideas into real products. You’ll collaborate with PMs and engineers to shape experiences for web and mobile.

The role requires 3–5 years of UI/UX design for digital products, a strong portfolio, proficiency with Figma, and familiarity with design systems.

Qualifications

• 3–5 years of experience in UI/UX design for digital products (web and/or mobile).
• A strong portfolio demonstrating end‑to‑end design work.
• Proficiency with Figma and interactive prototype creation.
• Solid understanding of usability principles and accessibility standards.
• Experience contributing to or maintaining a design system.
• Experience working in fast‑moving B2B or SaaS product environments.
• Eligible to work in Canada.

Responsibilities

• Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions.
• UX Design: Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing.
• UI Design: Create polished, high‑fidelity mockups and visual designs that are consistent, accessible, and on‑brand.
• Design Systems: Contribute to and maintain a shared component library/design system for web and mobile.
• Collaboration: Partner closely with PMs and engineers throughout the product lifecycle.
• Prototyping: Build interactive prototypes to test concepts before development investment.
• Cross‑functional Communication: Present design rationale and decisions clearly to stakeholders.

Skills

UI/UX design

Portfolio

Figma

Usability & accessibility

SaaS/B2B experience

Tools

Figma

Job description

General Information

Job Title: UI/UX Designer

Location: Toronto (Onsite/Hybrid)

Job Type: Full‑Time

Hiring Timeline: Immediate

Reporting Line: Senior Product Manager

Application Deadline: Open until filled

Salary Range: $85,000‑$115,000 CAD per year (negotiable)

About Fulfillment IQ (FIQ)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high‑performance logistics operations. We combine deep domain expertise with technical capability to deliver outcomes through consulting, systems implementation, and proprietary platforms that accelerate time‑to‑value and reduce delivery risk.

Role Overview

We’re looking for a mid‑level UI/UX Designer to join Crossdock Studios, where we specialize in bringing 0‑to‑1 product ideas to life. You’ll move fluidly between research, interaction design, visual design, and design systems work, depending on what the product needs at any given moment.

What You’ll Do

• Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions.
• UX Design: Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing.
• UI Design: Create polished, high‑fidelity mockups and visual designs that are consistent, accessible, and on‑brand.
• Design Systems: Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile.
• Collaboration: Partner closely with PMs and engineers throughout the product lifecycle.
• Prototyping: Build interactive prototypes to test concepts before development investment.
• Cross‑functional Communication: Present design rationale and decisions clearly to stakeholders, incorporating feedback from technical and non‑technical partners alike.

Success in the First 90 Days

30 Days In: Ramped up on Crossdock’s product portfolio, current design system, and existing Figma libraries/component patterns. Shadowed active projects to understand the workflow and met cross‑functional partners. Completed at least one small, well‑scoped design task.

60 Days In: Independently owned the design for one feature or workflow end‑to‑end. Started contributing to the shared component library/design system. Built working relationships with engineering for smooth handoff.

90 Days In: Leading design on a defined product area or workstream with minimal oversight, including running or synthesizing user research when needed. Demonstrated ability to balance multiple in‑flight design requests across stakeholders. Design output consistently meets high quality standards without significant rework.

Key Performance Indicators (KPIs)

• Design throughput: Number of features/flows taken from concept to shipped UI per quarter.
• Design system contribution: Number of components added to or improved in the shared library.
• Cycle time: Time from design kickoff to engineering‑ready handoff.
• Stakeholder satisfaction: Qualitative feedback from Product and Engineering partners.
• Usability quality: Results from usability testing/feedback cycles on shipped designs.

What We’re Looking For

• 3–5 years of experience in UI/UX design for digital products (web and/or mobile).
• A strong portfolio demonstrating end‑to‑end design work.
• Proficiency with Figma and interactive prototype creation.
• Solid understanding of usability principles and accessibility standards.
• Experience contributing to or maintaining a design system.
• Experience working in fast‑moving B2B or SaaS product environments.
• Eligible to work in Canada.

Nice to Have

• Experience leveraging AI tools to accelerate design work.
• Experience designing for complex, data‑rich, or workflow‑driven products.
• Knowledge of responsive design best practices.

Why You’ll Love Working Here

We build careers, friendships, and unforgettable experiences. We give senior technical leaders real ownership, influence, and opportunity to shape platforms that power real‑world logistics operations. Belief in mentorship, leadership development, learning budgets, and long‑term career growth.

Benefits You’ll Appreciate

• Employee Health: Comprehensive health and dental coverage for you and your family.
• Time Off: Competitive paid time off and flexible leave policies.
• Retirement: Retirement savings programs and employer contributions.
• Professional Growth: Dedicated learning and development budget.
• Flexible Work: Hybrid work options.
• Perks: Equipment allowances, internet reimbursements, business travel coverage, and potential employee stock options (ESOP).
• Community Engagement: Team events, meetups, and company offsites.

Equal Opportunity

Fulfillment IQ is a people‑first company built on trust, collaboration, and ownership. We are proud to be an equal‑opportunity employer and are committed to building a diverse, inclusive, and high‑performing workplace.