Truck Service Advisor: Elevate Customer Experience

Premier Truck Group; Quinte West; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading truck dealership in Quinte West is seeking a Service Advisor to greet customers and manage service requests. Candidates should possess a high school diploma or GED and display strong communication skills. The role requires walking through service details with customers and ensuring all necessary documentation is accurate. Benefits include medical, dental, and vision insurance along with a group RRSP with employer match.

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

Paid Holidays and Paid Time Off

Group RRSP with Employer Match

Employee Assistant Programs

Qualifications

• High school diploma and/or GED is required.
• Combination of education, training, or experience that provides the required knowledge, skill, and abilities.

Responsibilities

• Greet all customers whether on the phone or in person.
• Responsible for setting appointments, answering calls, and all inquiries.
• Physically walk the unit with the customer to complete “Walk Around Sheet”.
• Review walk around with customer and have them approve.
• Verify and print any warranty or recalls for customer's vehicle.
• Complete and sign Work Order.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

A leading truck dealership in Quinte West is seeking a Service Advisor to greet customers and manage service requests. Candidates should possess a high school diploma or GED and display strong communication skills. The role requires walking through service details with customers and ensuring all necessary documentation is accurate. Benefits include medical, dental, and vision insurance along with a group RRSP with employer match.