Truck Driver

Matthew House Refugee Services (Ottawa) Inc.; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

Matthew House Refugee Services is seeking a truck driver responsible for safe driving, supervising assistants, and ensuring professional interactions with clients and donors. Candidates should have at least two years of driving experience and be proficient in safety regulations. The position involves inspecting the vehicle, coordinating pickups, and effectively managing deliveries to clients.

Qualifications

• At least two years of experience truck driving in Canada or North America.
• A Level 1 Criminal Records Check is required.

Responsibilities

• Inspect truck and ensure all maintenance and safety checks are performed.
• Supervise truck assistants during pickups and deliveries.
• Load and offload truck safely and efficiently, following safety standards.

Skills

Safe driving practices

Customer service

Time management

Job description

EMPLOYER: Matthew House Refugee Services (Ottawa) Inc.

JOB DESCRIPTION:

Position Overview

The Furniture Bank truck driver is responsible for the truck and supervision of truck assistants, ensuring all safety procedures are followed, interaction with donors and clients is professional and upholding dignity. In representing Matthew House Ottawa: Furniture Bank (MHO: FB), the driver will be familiar with acceptable items and condition for furniture donations from donors or furniture drop offs to clients. The driver will, also, be responsible for checking and recording items donated, money transactions, collecting the correct fees where applicable. The truck driver will coordinate and advise crew and warehouse staff on loading client and donor furniture for delivery or pickup.

Reporting

The driver will report directly to the Truck Crew Supervisor.

ROLES and RESPONSIBILITIES:

Truck Inspection:

· Follow Commercial Vehicle Operators Registration requirements, inspecting truck before each day’s first trip and recording all necessary information.

· Check all Insurance and CVOR documents are up to date

· Check all truck fluid levels and top up where needed

· Inform Senior Manager of any service requirements for the truck or pending expiration of insurance and CVOR documents

· Make sure all safety equipment and required dollies and other moving materials are in the truck and remain in the truck at end of day

· Clean truck as needed

Deliveries and Pickups:

· Follow municipal and building parking policies at donor and client addresses

· Load and off load truck safely and efficiently

· Maintain consistent health and safety standards

Pickups

· Identify and inspect furniture items being donated, refuse unacceptable items

· Match items on pickup document with items being donated and clearly record any changes to pick up order.

· Supervise truck crew to avoid damaging donor property (floors, walls, stairs, etc.)

· Report all accidents or incidents to Senior Manager.

· Collect correct fees and note any adjustments to items picked up and fee, as and when necessary

· Enter method of payment on copy of pickup order for bookkeeping, as and when necessary

Drop offs to clients:

· Communicate with clients before and during delivery

· Drop off furniture according to service paid for by client – indoors or curbside

· Follow procedures outlined for any furniture returns or requests to pick up other furniture from client bearing in mind, truck crew will not take furniture items recipient would like to donate. Any such requests must be channeled to donation coordinator, for a pickup to be scheduled at a fee.

Supervision:

Delegate responsibilities and instruct truck assistants in all operations

Manage efficiency to complete tasks in timely fashion

Instruct on best loading and off-loading during pickups and at warehouse

Delegate truck cleaning duties as and when necessary

Delegate warehouse duties to truck crew

Requirements:

At least two years of experience truck driving in Canada or North America (driving history abstract required)

A Level 1 Criminal Records Check

Please email your resume to [e-mail] , an expression of interest clearly addressing how you meet the requirements and can carry out the essential functions of this position. Applications will be considered on a rolling basis.

START DATE: 06/02/2025

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

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