Treetop Restaurant Manager

Tigh Na Mara

Parksville

Hybrid

CAD 60,000 - 65,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive wages

Training & development

Growth opportunities

Perks & discounts

Amenities access

Inclusive environment

Great team

Job summary

Tigh-Na-Mara on Vancouver Island is seeking a hands-on Grotto Spa Restaurant Manager to lead daily restaurant, lounge, private events, and seasonal patio operations.

Reporting to the Director of Food & Beverage, you will develop team, maintain guest service standards, manage budgets and profitability, and craft wine pairings with the culinary team.

Qualifications

3+ years of progressive restaurant management experience in a high-end or fine dining environment.
Experience in a full-service restaurant operation.
WSET Level 1 certification or higher.
Strong knowledge of front-of-house operations and elevated service standards.
Proven leadership and team-development skills.
Experience managing labour, budgets, inventory, costs, and profitability.
Excellent communication, organizational, and problem-solving skills.
Ability to lead effectively while fostering a calm, collaborative, and professional environment.
Knowledge of food safety, responsible alcohol service, and workplace safety requirements.
Spa or resort experience is considered an asset.
Full-time flexible availability, including days, evenings, weekends, holidays, and special events.

Responsibilities

Lead daily restaurant, lounge, private event, and seasonal patio operations.
Lead, coach, schedule, and develop front-of-house supervisors and Team Members.
Maintain exceptional standards for guest service, cleanliness, safety, presentation, and overall dining experience.
Oversee sales, labour costs, budgets, inventory, and profitability to support established financial targets.
Partner with the Director, Food & Beverage, Executive Chef, Treetop Chef, and culinary team to ensure consistent and efficient service.
Collaborate with the Director, Food & Beverage to develop wine pairings that complement the Chef-curated menu and overall beverage program.
Support recruitment, onboarding, training, performance management, and Team Member development.
Ensure compliance with food safety, responsible liquor service, workplace safety, and applicable regulations.
Identify opportunities to improve operational efficiency, revenue, and the guest experience.

Skills

Restaurant management

Leadership

Budgeting & cost control

Staff development

Guest service

Communication

Front-of-house operations

Scheduling

Education

WSET Level 1 or higher

Job description

Join our fun-loving 300+ strong Tigh-Na-Mara family and learn what makes us one of the best places to work on Vancouver Island

Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in BC, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada.Tigh-Na-Mara is a wonderful place to play and to work.

Job Summary

Reporting to the Director, Food & Beverage, the Grotto Spa Restaurant Manager leads the day-to-day food and beverage operations within the Grotto Spa, including Treetop Restaurant, the Relaxation Lounge, Private Lounge, and seasonal Spa Patio and Garden Oasis.

This hands-on leadership role oversees a range of elevated dining experiences, from Treetop's Chef-curated 9-course tasting menu to lounge, group, event, and seasonal patio service. The Grotto Spa Restaurant Manager is responsible for delivering exceptional guest experience while overseeing Team Member performance and development, operational standards, financial performance, and the overall success of the outlets.

Competitive wages and eligible Team Member benefits.
Comprehensive training and development opportunities.
Opportunities for internal growth and promotion.
Team Member perks and discounts throughout the resort, including Pines Gift Shop, Cedars Restaurant, and the Grotto Spa.
Access to resort amenities, including the pool and fitness facilities.
A supportive and inclusive work environment.
The opportunity to work alongside an amazing team.

responsibilities

Lead daily restaurant, lounge, private event, and seasonal patio operations.
Lead, coach, schedule, and develop front-of-house supervisors and Team Members.
Maintain exceptional standards for guest service, cleanliness, safety, presentation, and overall dining experience.
Oversee sales, labour costs, budgets, inventory, and profitability to support established financial targets.
Partner with the Director, Food & Beverage, Executive Chef, Treetop Chef, and culinary team to ensure consistent and efficient service.
Collaborate with the Director, Food & Beverage to develop wine pairings that complement the Chef-curated menu and overall beverage program.
Support recruitment, onboarding, training, performance management, and Team Member development.
Ensure compliance with food safety, responsible liquor service, workplace safety, and applicable regulations.
Identify opportunities to improve operational efficiency, revenue, and the guest experience.

Qualifications

3+ years of progressive restaurant management experience in a high-end or fine dining environment.
Experience in a full-service restaurant operation.
WSET Level 1 certification or higher.
Strong knowledge of front-of-house operations and elevated service standards.
Proven leadership and team-development skills.
Experience managing labour, budgets, inventory, costs, and profitability.
Excellent communication, organizational, and problem-solving skills.
Ability to lead effectively while fostering a calm, collaborative, and professional environment.
Knowledge of food safety, responsible alcohol service, and workplace safety requirements.
Spa or resort experience is considered an asset.
Full-time flexible availability, including days, evenings, weekends, holidays, and special events.