Treatment Coordinator (Full Time)

Perio Partners; Edmonton; On-site; CAD 55,000 - 70,000; Full time

Job summary

A dental clinic in Edmonton seeks a full-time Treatment Coordinator to support the team. In this role, you will manage patient information, optimize schedules, and ensure excellent customer service. The ideal candidate has dental administration experience, attention to detail, and strong interpersonal skills. Enjoy competitive compensation, ongoing development, and a supportive work environment.

Benefits

Ongoing professional development

Competitive compensation

Work-life balance

Qualifications

• Minimum of two years previous dental administration experience required.
• Excellent interpersonal and verbal skills necessary.
• Must be a team player with effective rapport with patients.

Responsibilities

• Audit daily schedule for accuracy and opportunities.
• Optimize schedule to meet revenue budgets.
• Establish long-term patient relationships.

Skills

Dental administration experience

Attention to detail

Interpersonal skills

Customer service experience

Conflict resolution experience

Ability to multitask

Knowledge of Cleardent software

Job description

Be a part of something different - Be a part of our team.

We are looking for a full-time Treatment Coordinator to support our doctor because Perio Partners is growing!!

This is an exciting opportunity to positively impact patients with your excellent customer service skills while supporting our clinical team in offering the highest level of clinical care. If you are an organized, critical thinker who takes initiative and works as a team player, while delivering high-quality customer service and expertly facilitating clinical treatment, then you'll love this position!

RESPONSIBILITIES

• Audit the daily schedule for accuracy and opportunities
• Optimize the schedule to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact
• Establish and facilitate long‑term patient relationships while maintaining ethical professional behaviour
• Provide the clinic with administrative and practical support when requested
• Gather and accurately record patients' medical, personal, and insurance information; ensure this information remains current for existing patients
• Accurately file patient information, ensuring that records are stored securely and handled in compliance with privacy and security regulations
• Manage inactive patient systems
• Track and process surgical pre‑determinations
• Continuously follow up on unscheduled surgery list
• Coordinate surgery with other specialists
• Compose medical letters including referral and update letters

SKILLS AND QUALIFICATIONS

• A minimum of two years previous dental administration experience is required
• Outstanding attention to detail
• Excellent interpersonal and verbal skills
• Ability to maintain effective rapport with patients, dentists, other team members, and the community; a team player
• Customer service or patient relations experience; conflict resolution experience
• Ability to multitask while seeing and understanding the big‑picture when making decisions
• Able to adapt to and drive office policy improvements
• Constantly striving for improved customer care and service
• Knowledge of Cleardent software is ideal

Why Your Smile Belongs Here

• Be part of a dynamic team that values your unique skills and personality.
• Elevate your career with ongoing professional development opportunities.
• Competitive compensation that recognizes your exceptional talent.
• Work in a modern and inviting environment equipped with cutting‑edge technology.
• Join a practice that understands the importance of work‑life balance.

We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. Again, we thank you for your interest, but only candidates selected for an interview will be contacted.

Perio Partners is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.