Treasury Support Analyst

CGI; Montreal; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading IT and business consulting firm in Montreal is seeking an Analyst to provide technical support and assistance in the financial services sector. The role involves working closely with trading products and requires strong collaboration skills, technical expertise in Unix and SQL, and proficiency in both English and French. This position offers a dynamic environment with opportunities for personal and professional growth.

Benefits

Competitive financial benefits

Flexible schedules

Personalized training plans

Qualifications

• 2–3 years' experience working in the financial services industry.
• Experience supporting a live trading environment.
• Technical support experience for Fixed Income desks within an investment bank.
• Strong collaboration skills with both project teams and users.
• General understanding of financial markets and products, particularly Fixed Income & Rates.
• Strong client focus and communication skills.
• Knowledge of Capital Markets systems and products.

Responsibilities

• Provide 1st and 2nd line support for trading products.
• Manage platform administration and handle STP issues.
• Support project completion and perform testing for new releases.

Skills

English

French

Customer Service & Support

Delivery Support

SQL

Unix

Tools

Kondor+

Orchestrade

Job description

Overview

Being an associate of CGI will not only allow you to expand your expertise across multiple technologies, but it will also give you the opportunity to advise our major clients on the most suitable technologies and methodologies for their needs. Our team is dynamic and fosters collaboration, knowledge sharing, and initiative. Respect and enjoyment are at the core of our work environment. At CGI, we focus on each individual by offering a personalized training plan, highly competitive financial benefits, and flexible schedules that allow for a healthy work-life balance.

Responsibilities

• Working as an Analyst within the team responsible for the delivery and support of IT services to the following Capital Markets Product Lines, providing 1st and 2nd line “trade floor” support. Trading products include: Commercial Paper; Bonds; Loans & Deposits; Swaps.
• Specific systems within Treasury trading areas that the team is responsible for (non-exhaustive list): Kondor+ USA or similar application; Orchestrade; Internal Bank Applications; Control M or similar tool.
• Providing functional and technical support around the relevant systems to users worldwide by (non-exhaustive): Ensuring correct pricing of instruments; Managing platform administration in relation with system providers, both internal and external; Handling STP (Straight-Through Processing) issues; Participating in the 24x7 on-call rota when required; Conforming to all internal policies and procedures; Managing customer relations when dealing directly with internal and external system users; Assisting team members (business or technical analysts); Liaising with users and developers.
• Working either within the team or independently, and when required acting as or assisting a Project Manager in: Supporting the completion and timely delivery of projects; Performing testing, including writing test scripts for new releases; Tracking time and resources on projects; Maintaining documentation.

Qualifications

• 2–3 years' experience working in the financial services industry.
• Experience supporting a live trading environment.
• Technical support experience for Fixed Income desks within an investment bank.
• Strong collaboration skills with both project teams and users.
• General understanding of financial markets and products, particularly Fixed Income & Rates.
• Strong client focus and communication skills.
• Respect for deadlines and SLAs.
• Knowledge of Capital Markets systems and products.
• Technical skills: Unix, SQL, Kondor+ (mandatory), Orchestrade (nice to have).
• Linguistic knowledge: French and English.
• Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Work mode: on site

Location: Montreal

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Skills

• English
• French
• Customer Service & Support
• Delivery Support
• SQL
• Unix

What you can expect from us

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.