Travel-Ready Transit Parts Customer Success Specialist

NFI Parts Inc; Winnipeg; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading parts supplier for transit vehicles is seeking a Customer Account/Service Representative in Winnipeg, Manitoba. The role requires excellent communication and problem-solving skills to manage customer interactions regarding quotes, contracts, and technical support. The ideal candidate has a high school diploma and advanced skills in Microsoft Office, especially Excel. Competitive wages and opportunities for career advancement are offered in a dynamic environment.

Benefits

Competitive Wages

Continuous learning environment

Career advancement opportunities

Employee social committee events

Ongoing employee development

Qualifications

• High School Grad/Business Admin. Certificate.
• Advanced problem solving, organizational and analytical skills.
• Experience of Oracle systems and process would be considered an asset.

Responsibilities

• Communicate with customers on quotes, contracts, and technical requests.
• Provide customer support for expedited parts delivery.
• Review and reconcile sales order discrepancies.

Skills

Microsoft Office

Excel

Problem solving

Organizational skills

Analytical skills

Verbal communication

Written communication

Education

High School Grad/Business Admin. Certificate

Tools

Oracle systems

Job description

A leading parts supplier for transit vehicles is seeking a Customer Account/Service Representative in Winnipeg, Manitoba. The role requires excellent communication and problem-solving skills to manage customer interactions regarding quotes, contracts, and technical support. The ideal candidate has a high school diploma and advanced skills in Microsoft Office, especially Excel. Competitive wages and opportunities for career advancement are offered in a dynamic environment.