Travel Counsellor, Sydney

Maritime Travel; Sydney; On-site; CAD 40,000 - 54,000; Full time

Job summary

Maritime Travel is seeking a full-time Travel Counsellor at our Mayflower Mall branch in Sydney, Nova Scotia. You will use your travel knowledge to design itineraries, sell products and destinations, and provide exceptional service in person, over the phone and by email.

Candidates should have at least two years of sales or customer service experience, one year of travel counsellor experience, and a passion for travel. A strong team orientation and computer proficiency are essential.

Qualifications

• Minimum 2 years sales or customer service experience.
• 1 year travel counsellor experience.
• Personal travel experience.
• Ability to work full time.
• Interest in working in a team environment.
• Computer proficiency with aptitude to learn new systems.

Responsibilities

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Skills

Customer service

Sales experience

Teamwork

Communication

Tools

Computer proficiency

Job description

Location: Sydney, Nova Scotia

Maritime Travel is searching for a full-time Travel Counsellor in our Mayflower Mall branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business - and it works!

Named one of the Best Employers in Canada for 2025, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow's Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative - able to uncover and realize people's true dreams. Organized and thorough - because detail is critical. Energetic and enthusiastic, even when the chips are down - because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It's people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities

• Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
• Providing exceptional customer service in person, over the phone and via email
• Preparing and processing itineraries with assistance of our automated templates

Qualifications

• Minimum 2 years sales or customer service experience
• 1 year travel counsellor experience
• Personal travel experience
• Ability to work full time
• Computer proficiency with an aptitude to learn new systems
• Interest in working in a team environment

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate's experience.