Travel Consultant

Qualitour; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A travel company in Vancouver is seeking a Travel Sales Agent to manage customer interactions, sell travel products, and provide information on travel regulations and accommodations. Candidates must have a secondary education and 1-2 years of experience in travel sales. Excellent interpersonal skills and the ability to work under pressure are essential. The role requires physical presence as it is located on site. A commitment to client satisfaction is crucial, along with familiarity with Amadeus and MS Office.

Benefits

Learning/training paid by employer

Maternity and parental benefits

Travel insurance

Qualifications

• 1-2 years of experience in travel sales or related field.
• Excellent customer service and sales skills are required.
• Ability to manage difficult situations with customers.

Responsibilities

• Attend to financial transactions, such as selling plane tickets.
• Calculate cost of travel and accommodations.
• Provide customers with travel information and regulations.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

Amadeus

MS Office

Database software

Job description

Job details

• Salary 23.75 hourly / 35 to 40 hours per week
  + 2% commission per sale Minimum wage is guaranteed
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

• Chinese

Work setting

• Relocation costs not covered by employer
• Corporation or company ticket office
• Travel wholesale company

Responsibilities

• Attend to other financial transactions, such as plane tickets and travel insurance
• Calculate cost of travel and accommodations
• Handle reimbursement in case of transportation and hotel reservations cancellation
• Recommend suitable products
• Manage difficult situations with customers
• Sell travel products and travel insurance
• Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
• Attend to cancellations and schedule changes
• Develop contact lists
• Make transportation and accommodation reservations using computerized reservation and ticketing system

Computer and technology knowledge

• Amadeus
• MS Office
• Database software
• Business travel
• Individual travel
• Group travel
• Domestic travel
• International travel
• Adventure travel
• Cruise ship

Geographical areas of specialization

• Canada
• United States
• Asia

Area of specialization

• Second language education

Economic specialization

• Retail business

Security and safety

• Criminal record check

Transportation/travel information

• Willing to travel
• Willing to travel overnight

Work conditions and physical capabilities

• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Bonus

Long term benefits

• Maternity and parental benefits

Other benefits

• Learning/training paid by employer
• Other benefits
• Travel insurance

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-02-06