Transportation Supervisor

OPENLANE; Saskatoon; In loco; CAD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Paid Vacation

RRSP (Canada) with company match

Maternity/Paternity leave

Descrizione del lavoro

OPENLANE is seeking a Transportation Supervisor to lead daily vehicle transport operations and a supervising team. You will oversee end-to-end routing, coordinate delivery investigations, and drive improvements across logistics processes.

The ideal candidate has 5+ years in vehicle transport, logistics, or supply chain management, with strong MS Office and Google Workspace skills, plus experience with carrier networks. A Bachelor’s degree is preferred.

Competenze

• 5+ years of experience in vehicle transport, logistics, or supply chain management preferred.
• Bachelor’s Degree preferred or equivalent work experience.
• Responsible for onboarding and training of new employees within logistics.
• Maintain strong relationships with carrier partners, ensuring adherence to contractual & performance expectations.
• Advanced knowledge of Microsoft Office including Access and Excel; knowledge of Google products.

Mansioni

• Provide day-to-day supervision of the team including coaching, time management, and performance recommendations to leadership.
• Oversee end-to-end vehicle routing, scheduling, and planning.
• Lead investigations into client-reported vehicle delivery issues and coordinate corrective actions.
• Monitor carrier provider reports to ensure timely vehicle pickup and delivery; address delays and risks.
• Develop cross-department relationships and suggest process improvements to the Director of Logistics.

Conoscenze

Vehicle transport

Logistics

Team supervision

SOPs

Communication

Formazione

Bachelor’s Degree preferred

Strumenti

MS Office (Access & Excel)

Google Workspace

SalesForce.com

Transportation Management System

Descrizione del lavoro

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For:

We are seeking a Transportation Supervisor with experience in vehicle transport operations, supply chain management, and supervising a team. You will be part of a Logistics team responsible for facilitating daily activities involved with vehicle transportation operations and ensuring the accurate, timely, and efficient movement of units across the network.

You will be involved in day-to-day team supervision, overseeing end-to-end vehicle routing, and leading investigations into delivery issues.

In this role, you will have the opportunity to use your experience in transportation management systems, carrier partner relationship management, and improving cross-functional processes.

The ideal candidate will have 5+ years of experience in the vehicle transport, logistics, or supply chain management industry.

You Are:

• Autonomous. You are self-driven, proactive, and capable of making customer-focused, cost-effective decisions.
• Diplomatic. You are able to maintain calm and be diplomatic in dispute resolution situations and serve as the escalation point for transportation disruptions and service failures.
• Detail-oriented. You ensure the quality of operations by maintaining and ensuring the proper use of Standard Operating Procedure documentations and monitoring team metrics/dashboards to meet and exceed KPIs.
• A strong communicator. You use your excellent interpersonal and negotiation skills to serve as the escalation point for transportation disruptions and lead timely investigations into client-reported delivery issues.
• Collaborative. You practice and promote teamwork by setting a good personal example of attitude and performance and develop effective relationships across multiple departments.

You Will:

• Provide day-to-day supervision of the team including coaching, time management, and provide recommendations to leadership regarding compensation and performance management.
• Oversee end-to-end vehicle routing, scheduling, and planning.
• Lead timely investigations into client-reported vehicle delivery issues, identifying root causes and coordinating corrective actions to ensure accurate and efficient resolutions.
• Monitor reports from transportation providers to make sure vehicles are picked up and delivered in a timely and efficient manner, proactively addressing delays, exceptions and any risks.
• Develop and maintain effective relationships across multiple departments and recommend process improvements to the Director of Logistics.

Must Have’s:

• 5+ Years of experience in the vehicle transport, logistics, or supply chain management industry preferred.
• Bachelor’s Degree preferred or equivalent work experience.
• Responsible for the on-boarding and training of new employees within the logistics department.
• Maintain strong relationships with carrier partners, ensuring adherence to contractual and performance expectations.
• Advanced knowledge and abilities with Microsoft Office including Access and Excel, while also having knowledge in Google products as well.

Nice to Have’s:

• Experience in providing superior customer service.
• Ability to learn and apply SalesForce.com, OPENLANE app, and Transportation Management System.
• Experience and comfort with web and mobile technology.
• Bilingual in English and French.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement