Transportation Associate (Permanent Part Time)

Parkland School Division; Stony Plain; On-site; CAD 30,000 - 60,000; Part time

Job summary

A progressive educational institution in Stony Plain, Alberta is seeking a part-time Transportation Associate. The role requires strong administrative skills and effective interpersonal abilities. Responsibilities include managing the student transportation database, processing applications, and ensuring effective communication with parents and the general public. Ideal candidates will possess relevant educational qualifications and experience working in a fast-paced office environment. This position offers competitive pay and a supportive workplace atmosphere.

Benefits

Flexible health benefits package

Professional learning opportunities

Qualifications

• Minimum 3 years related experience in a fast-paced office environment.
• Knowledge and experience with student transportation is an asset.
• Valid driver’s license; Class 2S is considered an asset.

Responsibilities

• Maintaining and updating the student transportation database.
• Processing transportation registration / application requests.
• Responding to inquiries / requests received via phone, email, and contact forms.

Skills

Strong administrative skills

Effective interpersonal skills

Organizational skills

Analytical skills

Ability to multitask

Education

Office / Administrative Assistant Certificate or Diploma

Emergency First Aid Certification

Tools

Microsoft Office Programs

VersaTrans Software

Job description

Overview

Are you interested in working with our dynamic and progressive school division to pursue excellence in education for students professional learning opportunities a flexible health benefits package and a workplace that embraces diversity Then we are the place for you!

Who we are and what we value :

Parkland School Division (PSD) is a large progressive school jurisdiction serving Spruce Grove Stony Plain Fort Chipewyan and Parkland County. PSD meets the diverse educational needs of over 12,000 rural and urban students among 23 sites including outreach schools and alternative education programs.

Our values are what guide us. We strive for learning opportunities that are purposeful essential relevant authentic and responsive while aiming for excellence in achievement. PSD also values trustworthy respectful relationships that promote resilience as students and staff work towards our Ultimate Goal: Student Success & Well-being.

The Opportunity

The Parkland School Division currently has a Part-time Permanent Transportation Associate (0.533 FTE) position available at Centre For Education in Stony Plain Alberta.

Function and Purpose of Position

Transportation Associates are the frontline representatives of the Transportation Department who are the first point of contact with students, parents and the general public. The Transportation Associate will have strong administrative skills and will support the Transportation front office to ensure tasks are completed in a timely manner. Effective interpersonal skills are essential to deal with a variety of situations that arise. A team player approach to all situations is essential with friendly and flexible characteristics being a must.

Transportation Associates:

• Work under the direction of the Transportation Director / designate
• Work independently and collaboratively as part of a team
• Must enjoy working with students, families and the general public
• Must be flexible and prioritize responsibilities as required.

General and Database Processing

• Maintains and updates the student transportation database.
• Ensures student database and bus route lists are current and accurate.
• Communicates with contractors and their drivers to ensure that information relevant to the assigned bus route is correct.
• Provides attendance boundary routing and scheduling information to parents, students, schools and the general public.
• Utilized PSD software and equipment to support safe and efficient transportation services.
• Communicates with parent(s) / guardian(s) schools and the general public regarding transportation-related inquiries.
• Resolving conflicts related to transportation services with parent(s) / guardian(s) students schools and the general public.
• Collaborate with schools and other Departments within The Parkland School Division to ensure Divisional guiding principles are maintained.

Clerical and Administrative

• Processing transportation registration / application requests within the appropriate time frame.
• Issuing bus passes / RFID cards for parents / guardians bus operators and schools as requested.
• Providing routing and schedule information to parents / guardians and school principals as required.
• Inputting and analyzing data within the transportation logistics software package.
• Ensuring that contractor and bus operators are provided with information relative to transportation services.
• Providing routing scheduling and attendance boundary information as required.
• Dispatching buses to / from schools.
• Operating a two-way radio.
• Responding to inquiries / requests received via phone, email and contact forms within the appropriate time frame.
• Receiving and resolving complaints / concerns or forwarding them to the appropriate personnel in a timely manner.
• Reviewing video data as necessary.
• Preparing a monthly Newsletter for contractors, bus operators and staff.
• Preparing operator packages for start-up.
• Invoice data entry as required.
• Ability to cross-train and assist Customer Service Associate as necessary.
• Providing clerical support as required.
• Performing other duties as assigned by the Transportation Supervisor.

Other Duties

As assigned

Education and Experience

a) Education :

• i) Office / Administrative Assistant Certificate or Diploma is required or equivalent
• ii) VersaTrans Software Training or Logistics software is considered an asset
• iii) Emergency First Aid Certification

b) Experience :

• i) Minimum 3 years related experience in a fast-paced office environment
• ii) Knowledge and experience with student transportation is an asset
• iii) Proficiency using Microsoft Office Programs - Word Excel PowerPoint and / or Google Suite - Sheets Docs Google Drive
• iv) School bus / transportation industry experience is an asset
• v) Excellent word processing and organizational skills
• vi) Valid drivers license. Class 2S is considered an asset

Knowledge Skills and Attitudes

• Working knowledge of routing software
• Strong analytical skills
• Excellent organizational and time management skills
• Ability to remain calm and act decisively in emergency situations.
• Adjust rapidly to changes and the tempo of work activity in order to multitask effectively due to frequent interruptions
• Ability to interact and engage well with children.
• Ability to communicate clearly both verbally and in writing
• Clear understanding of the policies regulations and procedures governing Student Transportation
• Understanding of the functionality of equipment (GPS, video surveillance, student scanning, safety)

Working with Others

• Bus Operators and Contractors
• School Administrators
• Employees in the same department
• Employees in another department / school
• Students / parents
• General Public
• Stakeholders
• County and City employees

Physical Demands

• Some sitting, standing, moving, lifting and bending (or a combination of these movements) and some physical effort required. (ie. Retrieval of video equipment in school buses GPS connections installation of harnesses etc.)
• Use of headsets due to the volume and length of phone calls.

Working Conditions

Secretaries work indoors except when supervising children outdoors or going on field trips. Secretaries may have the same holiday schedule as teachers including a long summer break as well as winter and spring breaks. However they work on a ten-month contract basis and therefore are not paid during the summer months. The scheduled hours to be worked will be determined by each specific position.

Additional Information

Transportation Associates must agree to respect the confidentiality and personal integrity of students, parents, teachers and other staff.

This position requires an original copy of a current clean criminal record check with vulnerable sector and an original copy of a child intervention record check.

This position is covered by the Central Alberta Association for Municipal and School Employees Collective Agreement.

This position requires an original copy of a current clean criminal record check with vulnerable sector and an original copy of a child intervention record check.

This position is covered by the Canadian Union of Public Employees Local 5543

Hours of Work: 20 hours / week (Monday to Friday - 12:30 PM to 4:30 PM)

Pay Group 3

Pay Rate: $25.35-28.39 per / hour

Only online applications submitted through Apply to Education will be accepted.

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We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.