Transitional Support Service Worker

Canadian Red Cross; Chatham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A not-for-profit organization in Chatham is seeking a Transitional Support Services Worker to assist clients during their hospital discharge and home transition. Responsibilities include providing companionship, managing errands, and maintaining client confidentiality. Ideal candidates will have Standard First Aid and CPR-C certification, fluency in English, and a valid Ontario driver's license. This casual position offers work primarily in client residences during the day.

Qualifications

• Minimum qualifications of Standard First Aid and CPR-C.
• Fluency in English is required, French is an asset.
• Previous experience with elderly clients is an asset.
• Valid Ontario driver's license and reliable vehicle.

Responsibilities

• Provide support to client during hospital discharge process.
• Complete basic errands and home management duties.
• Facilitate client and caregiver engagement and referrals.
• Report any unsafe equipment and situations.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Fluency in English

Dependable and punctual

Education

Standard First Aid and CPR-C certification

Job description

Title : Transitional Support Services Worker, Home Care Support

Employee Working Location : In person (Chatham-Kent, Ontario)

Employment Status : Casual

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Provide support to client during hospital discharge process and during the transition from hospital to the client’s home in accordance with established service plan.
• Complete basic errands and home management duties as required, in accordance with established service plan, i.e., preparing nutritious meals while safely and hygienically storing and handling food and maintaining the comfort and safety of the client’s immediate environment.
• Complete risk analysis of home using standardized Risk Assessment tool.
• Facilitate client and caregiver engagement, referrals to Community Support Services and discharge process as per program guidelines.
• Identify and report any unsafe equipment and situations, handle and store hazardous products safely (WHMIS).
• Provide companionship to clients within therapeutic boundaries.
• Observe and report any concerns related to the client or their environment to the Program Coordinator.
• Maintain confidentiality of clients, caregiver/family, and the Canadian Red Cross Society.

What we are looking for:

• Minimum qualifications of Standard First Aid and CPR-C.
• Fluency in English is required, French is an asset.
• Previous experience with elderly clients is an asset.
• Interpersonal skills typically gained through daily living skills: dependable, punctual, ability to manage stress and interacts well with others.
• Ability to follow care plan as identified by the appropriate funder agency.
• Self starter and able to work in an environment with ambiguity.
• Proven analytical and problem-solving skills, ability to be a supportive and productive team member.
• Valid Ontario driver's license and reliable vehicle.

Working Conditions:

• Duties are principally conducted in the residencies of the clients.
• Hours of operation are from 8.30 am to 4.30 pm, Monday to Friday.
• The work can require irregular hours, but never outside of hours of operation.
• Please note that relocation funding is not available for this position.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).