Transitional Housing Support Worker

Indian Youth Friendship Society; Northwestern Ontario; On-site; CAD 60,000; Full time

Job summary

An Indigenous support organization is seeking a Transitional Housing Support Worker to assist urban Indigenous youth experiencing homelessness by offering personalized support and navigating service systems. The ideal candidate will possess a mix of relevant educational qualifications and practical experience in the social services sector, with a strong understanding of the cultural context and trauma-informed approaches required for effective engagement. This full-time role is pivotal in fostering stability and promoting the well-being of youth in need.

Qualifications

• Minimum 2 years of experience preferably in a residential or outreach setting.
• Knowledge of adolescent developmental theory and homelessness issues.
• Valid driver's license and reliable transportation required.

Responsibilities

• Support urban Indigenous youth experiencing homelessness.
• Provide responsive participant-based services.
• Coordinate services in consultation with individuals and partnering programs.

Skills

Crisis intervention

Effective communication

Cultural knowledge of Indigenous communities

Case management

Education

Post-secondary education in Social Services or Child & Youth Services

Tools

Microsoft Office

Job description

Oshkâyak Dibiniwaang

TRANSITIONAL HOUSING SUPPORT WORKER

4 Full Time Term Vacancies to March 31, 2026

SUMMARY

The Transitional Housing Support Worker’s primary responsibility is to support urban Indigenous youth and young adults (ages 18‑29) experiencing homelessness or at risk of insecure housing, by providing responsive participant‑based and one‑to‑one services. The Transitional Housing Support Worker will support youth and young adults in identifying, accessing and navigating adult service systems relevant to their housing needs and transition to adulthood. This position will use a strengths‑based, trauma‑informed approach and will collaborate with members of an interdisciplinary team to coordinate services and support in consultation with individuals and partnering programs.

QUALIFICATIONS

1. Post‑secondary education in Social Services or Child & Youth Services, or combination of the equivalent education and/or a minimum of two years of work experience with young adults.
2. Minimum 2 years of experience, preferably in residential, housing, outreach or shelter setting.
3. Knowledge of Indigenous culture and history, with particular emphasis on family violence, child welfare, impacts of trauma, Indigenous youth engagement and community outreach; knowledge of an Indigenous language(s) will be considered an asset.
4. Knowledge of adolescent developmental theory and issues related to homeless youth and young adults.
5. Proven ability to deal effectively with crisis situations and to identify, assess, and intervene with youth in crisis.
6. Knowledge of and sensitivity to the life experiences and needs of the youth community.
7. Knowledge and understanding of flexible, diverse, traditional and nontraditional support, advocacy and intervention processes.
8. Ability to engage people to build trust and rapport; effective verbal / listening communication skills.
9. Proficiency in Microsoft Office including database applications.
10. Excellent case / file management skills, stress and time management skills; ability to meet deadlines.
11. Group facilitation, team building and decision‑making skills; ability to take initiative.
12. Ability to work flexible hours, including shift work, evenings and weekends, and on‑call for emergency response.
13. Valid First Aid / CPR Certificate and Safe Food Handling certification is an asset.
14. A clear Vulnerable Sector Clearance Check is a condition of employment.
15. Must have a valid driver’s license and reliable transportation; will require a valid Drivers Abstract upon hiring.

Deadline Date: Friday, November 28, 2025

Salary: $60,000 / annum

Please submit cover letter and resume with three (3) references to:

Attention: Hiring Committee

Thunder Bay Indigenous Friendship Centre
401 N Cumberland Street
Thunder Bay, ON P7A 4P7

Email: [e-mail] or Fax: [phone]

See our website for more information: www.tbifc.ca/get-involved/job-postings/

The Thunder Bay Indigenous Friendship Centre is an equal opportunity employer. Reasonable accommodations are available upon request for all parts of the recruitment process.

Miigwetch to all who apply, however, only those applicants selected for an interview will be contacted.