Transitional Case Manager

Counselling Centre of East Algoma; Elliot Lake; On-site; CAD 47,000 - 79,000; Full time

Job summary

A local mental health service provider in Elliot Lake seeks a Transitional Case Manager to support the Mobile Crisis Rapid Response Team. This role involves outreach, client assessment, and direct interventions for individuals in crisis. Applicants should have a degree in social work or a related field, and possess strong partnership skills. The position offers competitive salary and comprehensive benefits for full-time permanent work.

Benefits

Comprehensive Group Health Insurance

RRSP contributions

Sick and wellness days

Qualifications

• Regulated professional preferred.
• Demonstrated experience working with community partners.
• Strong awareness of the local service system.

Responsibilities

• Support the Mobile Crisis Rapid Response Team.
• Provide outreach and client identification.
• Facilitate access to mental health and addictions services.

Skills

Motivational-interviewing skills

Knowledge of trauma-informed care

Client-centered approach

Partnership development

Education

Bachelor of Social Work (BSW) preferred

Post-secondary education in a social service or health-related field

Job description

General Job Description

The Transitional Case Manager will support the Mobile Crisis Rapid Response Team which includes the Integrated Response Worker as well as the Safe Bed Program in partnership with uniformed OPP officers.

Qualifications

• Post-secondary education in a social service or health-related field is required; a Bachelor of Social Work (BSW) is preferred, or an equivalent combination of education and experience, such as a Social Service Worker (SSW) diploma.
• A regulated professional is preferred.
• Demonstrated experience working with community partners.
• Strong awareness of the local service system and available community resources.
• Able to obtain a level 4 security clearance for OPP.

Job Status

Full time permanent.

Salary

College Diploma $47,000 – $56,000; University/BSW $53,000-$67,000; Master’s/MSW $62,000 – $79,000 in accordance with the Collective Agreement.

Benefits

Benefits will include comprehensive Group Health Insurance (health, dental, vision, paramedical), RRSP contributions and sick and wellness days upon completion of probation period. Work with like-minded, passionate individuals and make an impact on mental health service delivery.

Schedule

7-hour shift, Monday to Friday.

Responsibilities

• The Core Activities of the Transitional Case Manager is outreach and client identification; assessment and planning; direct service provision/intervention; and information, liaison, advocacy, consultation, and collaboration.
• This position is intended to:
• Increase capacity for Mobile Crisis services that involve police-partnered response teams, which respond to people in mental health and addictions crisis, to support persons with mental disorders/mental illness and minimize their interaction with the criminal justice system.
• Support individuals in crisis with referral to a mental health and addictions worker on emergency service calls with police.
• Facilitate access to designated safe beds when available and appropriate; and support individuals in crisis with referrals to appropriate, community-based mental health and addictions services.

The Transitional Case Manager on this team will

• Have well developed motivational-interviewing skills to capitalize on client’s motivation.
• Have strong knowledge of and utilize trauma-informed care: understanding the impacts of physical, psychological, and emotional trauma and educating others to support effective strategies for supporting those affected by (multiple) trauma(s).
• Employ a psychosocial rehabilitation approach to care with a recovery focus.
• Have the ability to develop strong partnerships and/or service agreements with other agencies, community services, police, hospitals, or primary care providers to ensure continuity of service provision, as required (e.g., addictions services, employment training, developmental services, family support, etc.).
• Work in an outreach capacity, which may include supporting individuals virtually.
• Take an active role in the Regional MCRRT Community of Practice.
• Attend and chair the local situation table.
• Work closely with the MCRRT team and other community/justice partners to identify and engage eligible service recipients.
• Transition planning should start at the outset of service provision by identifying the clients immediate and longer-term needs and engaging with service providers as appropriate.
• Follow a Harm Reduction approach to treatment. Harm Reduction is an evidence‑based, client-centered approach that seeks to reduce the health and social harms associated with addiction and substance use, without requiring people to abstain from or stop the use of substance.
• Ensure that all Policies and Procedures reflect a Harm Reduction approach to treatment.
• Develop and maintain strong pathways with all relevant community stakeholders (police, hospital, community addiction and mental health providers, primary care, etc.).
• Be open to working with clients living outside of the city but within the Sub-region. These clients may be supported via virtual technology and/or telephone where internet connectivity and/or telephone capabilities permit, and where it is medically safe to do so.
• Be open to working outside established agency hours when needed.
• Perform any and all other duties that may be required from time to time as requested by the Executive Director.