Transit Operator - Leduc

Keolis Canada; City of Leduc; On-site; CAD 42,000 - 49,000; Part time

Job summary

Keolis Canada is seeking Transit Operators for Leduc Transit to provide safe, reliable service on assigned routes. You will operate vehicles, assist passengers, and adhere to schedules in a Unionized, temporary 6-month term. This part-time role rewards punctuality and strong customer service in a busy community setting.

Shifts are assigned by seniority with work on weekends and holidays as needed. Training and compliance checks ensure safety standards are met and customer experience remains a

Qualifications

• Experience in providing high quality customer service.
• Ability to resolve conflicts professionally.
• Strong decision-making under pressure.
• Good communication with diverse passengers.

Responsibilities

• Operate transit vehicles on established routes following a published schedule.
• Observe traffic laws and safety rules while adhering to timetables.
• Perform pre-trip, en-route, and post-trip inspections for safety.
• Explain services, assist passengers, and give clear announcements.
• Complete reports and maintain logs accurately and timely.

Skills

Customer service

Conflict resolution

Decision making

Public interaction

Shift flexibility

Job description

Leduc Transit - Community Transit Operator (Temporary Part-Time, 6-Month Term)

• Position Type: Unionized, Temporary Part-Time 6-Month Term (Potential for Extension or to go Full-time)


• Hours: Shifts are assigned based on seniority


• Pay: $ 30.49 - $35.88 (Dependent on vehicle driven each shift)

Looking for a rewarding opportunity to serve your community? Leduc Transit is seeking customer-focused Transit Operators to join our team. If you enjoy working with people, take pride in delivering safe and reliable service, and are looking for a flexible part-time opportunity, we encourage you to apply. Great for freelancers like Uber, Skip and DoorDash drivers! If you're a skilled driver with a passion for people and a commitment to excellence, join our team and become a vital part of your community's daily journey!

Compensation and Schedule

• Compensation: The hourly wage for this position is $30.49 for Class 4 bus operations (light-duty) and $35.88 for Class 2 bus operations (conventional).


• Schedule: Work assignments and available shifts are awarded based on seniority, in accordance with the Collective Agreement.

Knowledge and Experience

• Valid Class 1, Class 2, or Class 4 driver's license.


• Knowledge of defensive driving principles and safe vehicle operating practices.


• Knowledge of applicable traffic laws, the Motor Vehicle Act and/or Highway Traffic Act, depending on jurisdiction.


• Knowledge of Hours of Service Regulations and related compliance requirements.


• Strong commitment to passenger safety, customer service, and professionalism.


• Ability to operate transit vehicles safely in varying weather, road, and traffic conditions.


• Knowledge of accessibility requirements and the ability to assist passengers with mobility needs.


• Strong communication and interpersonal skills with the ability to interact respectfully with diverse passengers and community members.


• Ability to remain calm and make sound decisions in emergency or high-pressure situations.


• Basic mechanical aptitude with the ability to identify and report vehicle defects or maintenance concerns.


• Ability to successfully complete a road test, criminal background check, and drug & alcohol screening as a condition of employment.

Considered an Asset

• A valid Air Brake Q Endorsement.


• Familiarity with transit vehicles and fare collection equipment.

Skills

• Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service.


• Willingness to work shifts, including split shifts, weekends, and statutory holidays (transit service operates 7 days per week, 21 hours per day).


• Ability to sit for extended periods of time.


• Ability to maintain focus on repetitive tasks.


• Ability to work in a variety of weather and traffic conditions.


• Ability to make instantaneous decisions under pressure to ensure safe vehicle operation.


• A safety and compliance mindset.


• Strong focus on customer service.


• Ability to work independently with minimal supervision.

Key Accountabilities

Safe Vehicle Operation and Maintenance

• Operate various types of transit vehicles on established routes following a published schedule.


• Observe all traffic laws and safety rules while adhering to time schedules.


• Perform pre-trip, en-route, and post-trip inspections to ensure vehicle safety.


• Evaluate road conditions and mechanical issues, making necessary adjustments or arranging for assistance.


• Carry out emergency and accident procedures as required.

Passenger Experience and Communication

• Transport customers throughout the local region in accordance with company policies and procedures.


• Courteously and professionally interact with customers, including assisting with mobility devices, answering inquiries, and making announcements.


• Issue transfers, collect fares, and ensure valid passes are presented.


• Communicate effectively with the public, dispatchers, and co-workers.


• De-escalate conflicts and resolve passenger concerns in a professional manner.

Reporting and Compliance

• Complete vehicle, operational, and incident reports accurately and in a timely manner.


• Report delays, mechanical issues, incidents, and accidents as required.


• Maintain accurate daily logbooks and records.


• Adhere to all applicable legislation, including the Motor Vehicle/Highway Traffic Act and Hours of Service Regulations.


• Continuously learn and adapt to new procedures, vehicle models, and technology.

About Keolis:Keolis Canada is a leader in public transportation, with over 2,000 employees dedicated to providing safe, reliable, and sustainable multimodal mobility solutions across the country. Committed to operational excellence, innovation, and customer experience, the company actively contributes to making travel more accessible and efficient, while creating a positive impact on communities and the environment.

A subsidiary of the Keolis Group, a global company owned by SNCF (70%) and the Caisse de dépôt et placement du Québec (CDPQ) (30%), Keolis Canada benefits from the expertise of a group operating in 13 countries, with nearly 70,000 employees and revenue of 7.7 billion euros in 2025.