Tram Guide Jasper Skytram

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading resort in Jasper is seeking a Tram Car Operator. This full-time position involves operating a tram car safely and delivering engaging presentations on local history and wildlife. Ideal candidates will have strong communication skills, previous lift operation experience, and a passion for creating exceptional guest experiences in a stunning alpine environment. Benefits include access to attractions, discounts, and a commitment to a diverse workplace.

Benefits

Inclusive, global team environment

Free access to attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental-health resources

Responsibilities

• Operate the tram car safely and provide engaging presentations.
• Rotate between roles to support efficient tram operations.
• Maintain flight schedules and coordinate with team members.
• Provide customer service and answer guest questions.
• Complete training to master operational systems.

Skills

Strong communication and public-speaking skills

Previous lift operations or guide experience

Comfortable working at high elevations

Strong customer service, organizational, and computer skills

Secondary language skills

Job description

Pursuit Collection – Jump into a full‑time role as a Tram Car Operator in Jasper, AB. This position starts at $19.00 per hour and focuses on delivering exceptional guest experiences in a beautiful alpine setting.

At Pursuit, we create opportunities for guests to connect with iconic destinations. Our experiences include world‑class attractions, lodges, restaurants, retail, and transportation services that help guests immerse fully. Friendly staff and thoughtful amenities make every visit unforgettable.

Role & Responsibilities

• Operate the tram car safely and provide engaging 10‑15 minute presentations on local history, wildlife, and geology.
• Rotate between Tram Car Operator, Ticket Checker, and General Duties roles, supporting efficient tram operations and guest engagement.
• Scan tickets, greet guests, and manage pre‑boarding, ensuring accurate flight logs and monitoring weather conditions.
• Maintain timely flight schedules, coordinating with team members for smooth operations.
• Ensure property cleanliness, including garbage collection, snow removal, water tank refills, and groundskeeping.
• Provide customer service: answer questions, offer directions, and deliver items across the property.
• Support crowd control at the Upper Station during peak times for efficient guest flow and safety.
• Complete training to master operational systems and comply with safety and company policies.
• Collaborate with supervisors and staff to maintain compliance with company guidelines and uphold a positive guest experience.
• Stay passionate about outdoor adventure, inspiring guests through enthusiasm and knowledge.

Required Skills & Qualifications

• Strong communication and public‑speaking skills.
• Previous lift operations or guide experience is an asset.
• Comfortable working at high elevations and altitudes in all weather conditions.
• Strong customer service, organizational, and computer skills.
• Secondary language skills are an asset.
• Consent to a criminal record check, as required by Pursuit’s “Always Honest” policy.

Benefits

• Inclusive, global team environment with lasting friendships.
• Free access to Pursuit attractions and 50% off for friends.
• Discounts on hotel stays, dining, and retail.
• Access to subsidized mental‑health and wellness resources.
• Strong commitment to equal employment opportunities.

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. You are encouraged to apply if you can work in the country where the role is located. If you require accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.