Training Specialist 9775-2915

Foilcon; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a candidate for a hybrid position focused on Microsoft Dynamics 365 CE and Finance and Operations. Responsibilities include supporting data preparation, creating simulation scripts, and maintaining a SharePoint-based knowledge repository. Ideal candidates will be detail-oriented with strong skills in Dynamics 365 and SharePoint, ensuring structured documentation and effective training simulations.

Qualifications

• Experience working in Microsoft Dynamics 365 CE and/or Finance and Operations environments, particularly in a testing data configuration.
• Experience with SharePoint teams sites for organizing and publishing digital content.
• Strong practical knowledge of creating and manipulating system data.

Responsibilities

• Support sandbox data preparation and environment setup for Microsoft Dynamics 365.
• Create role-based test case data assignments and simulation scripts.
• Structure and maintain a SharePoint-based knowledge repository.

Skills

Experience in Microsoft Dynamics 365 CE

Experience with SharePoint

Detail-oriented

Strong analytical skills

Job description

Overview

HM Note : This hybrid contract role is five (5) days in office. Candidates resumes must include first and last name.

Description

Scope

• Support sandbox data preparation and environment setup for training and testing purposes within Microsoft Dynamics 365 CE and F and amp;O.
• Create role-based test case data assignments and simulation scripts that align with business processes and test scenarios. and nbsp;
• Structure and maintain a SharePoint-based knowledge repository including subpages metadata web parts and layout. and nbsp;
• Develop technical documentation assignment steps and knowledge articles from system test cases workflows or process maps. and nbsp;
• Apply inclusive plain language user-centered design standards to all structured documentation and SharePoint content. and nbsp;
• Coordinate with training designers developers and project team members to ensure readiness of sandbox environments and digital assets. and nbsp;

Assignment Deliverables

• Assignment / test case scripts aligned to training objectives and sandbox role scenarios and nbsp;
• SharePoint knowledge base site with structured content metadata and web part layout and nbsp;
• Sandbox configuration guides and data entry protocols by user role and nbsp;
• Documentation and crosswalks mapping DevOps test cases to training use scenarios and nbsp;
• Content packages and structured folders with SharePoint-published knowledge objects and nbsp;
• Recorded walkthroughs or annotated guides for handover to internal teams and nbsp;

Skills

Experience and Skillset Requirements and nbsp;

Mandatory Requirements

• Experience working in Microsoft Dynamics 365 CE and / or Finance and amp; Operations (F and amp;O) environments (or related CRM systems) and nbsp;particularly in a testing data configuration or sandbox context (e.g. managing user roles creating records validating workflows).
• Experience with SharePoint teams sites for organizing structuring and publishing digital content such as building subpages creating web parts and managing access and layout of knowledge repositories or internal learning portals.
• Strong practical knowledge and nbsp;of creating and manipulating system data to support scenarios such as and nbsp; training simulations or testing use cases
• Familiarity with documenting and organizing technical information user guides or system content that supports end-user learningwhether through task documentation assignment instructions or repository entries.
• Detail-oriented with a structured approach to system task breakdowns and assignment creation including the ability to align sandbox data to intended learning or testing outcomes.

Desired Skills and Experience

• Hands-on experience using Microsoft Dynamics CE and / or F and amp;O environments with a focus on test data entry role simulation and system validation
• Demonstrated ability to interpret and transform technical documentation business processes and system workflows into structured training-aligned content
• Proficiency in SharePoint Online site creation page structuring and web part configuration for training content delivery
• Strong analytical skills for designing reviewing and preparing assignment data and testing logic
• Knowledge of content tagging organization and user navigation best practices in internal learning repositories
• Familiarity with plain language and AODA accessibility standards for digital and written content

Resumes Evaluation / Criteria

and nbsp;

Criteria 1 :

and nbsp;System Application and amp; Sandbox Data Support - 40 Points

• Demonstrated experience working in Microsoft Dynamics 365 CE and / or F and amp;O sandbox or live environments to set up configure and manipulate system data.
• Ability to generate and manage realistic training / test case data aligned to user roles and business processes.
• Proficiency in logging in with multiple roles or profiles to simulate different user experiences and validate assignments.
• Experience creating or supporting test cases acceptance testing or scripted simulation steps for training and testing purposes.

Criteria 2 :

and nbsp;SharePoint and Knowledge Content Structuring - 30 Points

• Demonstrated experience designing maintaining and updating SharePoint Online sites with a focus on web part configuration and subpage layout.
• Ability to translate training and system documentation into SharePoint knowledge repositories for user access.
• Skilled in content tagging foldering and metadata application for ease of search and retrieval.
• Strong organizational thinking to structure content that supports learner self-navigation and training reference.

Criteria 3 :

and nbsp;Technical and Documentation Skills - 20 Points

• Skilled in reading and applying business processes DevOps test cases and workflows to create structured content (e.g. assignment steps simulation scripts).
• Ability to draft clear step-based documentation or how-to guides that align with technical system functionality.
• Familiar with versioning content updates and maintaining traceability across documents and systems.
• Awareness of AODA and plain language writing principles in technical or system documentation.

Criteria 4 :

and nbsp;Collaboration and Communication - 10 Points and nbsp;

• Comfortable working with cross-functional teams (training IT business) to ensure data accuracy and assignment readiness.
• Strong communicator who can clarify technical questions or escalate data gaps or assignment logic issues.
• Responsive to feedback and capable of iterating system inputs or content based on evolving training needs.

Knowledge Transfer

and nbsp;

What needs to be KT

• Finalized storyboards used for system training simulations assignments and knowledge artifacts
• Sandbox data logic and configuration documentation including any mapping between roles and test cases used to support training scenarios
• SharePoint knowledge structure and content documentation including site / page organization web part configuration and tagging strategies
• Assignment / test case crosswalks that show how training simulations align with DevOps test cases or system functions

To whom

• Managers / Project Managers / Team members

When

• 1 : 1 meetings / team meetings / documentation on SharePoint site throughout the duration of the project life cycle etc.

Must haves :

• Experience working in Microsoft Dynamics 365 CE and / or Finance and amp; Operations (F and amp;O) environments (or related CRM systems) and nbsp;particularly in a testing data configuration or sandbox context (e.g. managing user roles creating records validating workflows).
• Experience with SharePoint teams sites for organizing structuring and publishing digital content such as building subpages creating web parts and managing access and layout of knowledge repositories or internal learning portals.
• Strong practical knowledge and nbsp;of creating and manipulating system data to support scenarios such as and nbsp; training simulations or testing use cases
• Familiarity with documenting and organizing technical information user guides or system content that supports end-user learningwhether through task documentation assignment instructions or repository entries.
• Detail-oriented with a structured approach to system task breakdowns and assignment creation including the ability to align sandbox data to intended learning or testing outcomes.

Key Skills

Accounts Receivable,Apache,Conveyancing Paralegal,Gallery,HR Recruitment

Employment Type :

Full Time

Experience :

years

Vacancy :

1