Training & Learning Management System Administrator

The Universal Group; Burnaby; On-site; CAD 45,000 - 60,000; Full time

Job summary

A growing company in Burnaby seeks a Training & LMS Administrator to manage training initiatives and administrative tasks. The role involves coordinating training schedules, maintaining the learning management system, and supporting new hires. Ideal candidates will have a High School diploma, strong communication skills, and competence in office software. The position offers a 4-day work week, paid vacation, and competitive compensation.

Benefits

4-day work week

Paid vacation

Competitive compensation package

Qualifications

• Prior experience in administrative or clerical roles is an asset.
• Ability to manage multiple tasks and prioritize work efficiently.

Responsibilities

• Welcoming visitors and directing them.
• Handling clerical duties including phone and email correspondence.
• Managing the training calendar and course registrations.
• Maintaining the Learning Management System.

Skills

Strong verbal communication

Strong written communication

Accuracy in data entry

Ability to manage multiple tasks

Ability to work independently

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Google Office Suite

Job description

Are you an organized individual who is interested in supporting a growing company by handling essential training and administrative functions? Do you have a strong attention to detail and communication skills? Are you looking to be part of a growing team and company? Are passionate about providing results and peace of mind to your client group?

The Universal Group, recognized as one of Canada's Best Managed companies in 2025 has an exciting opportunity for a Training & LMS Administrator role within our Universal Health and Safety division. The Training & LMS Administrator plays an essential role in providing comprehensive support within the company by managing both training and administrative functions. They will play a key part in ensuring employees and clients receive high-quality training while maintaining the company's learning management system (LMS). The Training & LMS Administrator will work closely with our leadership team to handle clerical duties, coordinate training initiatives, manage course schedules, and provide day-to-day administrative support.

What you will be responsible for:

• Welcoming visitors and directing them to the relevant office/personnel.
• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, etc.
• Registering students online for TCP courses offered by UHS through our website, over the phone and or in person.
• Developing and managing the training calendar in collaboration with the Program Manager.
• Preparing course certificates for students.
• Entering data into Monday.com, Hubspot, and Northpass.
• Performing bookkeeping tasks such as invoicing, monitoring accounts.
• Collaborating with the Recruitment team to enroll new hires into training.
• Operate and maintain office equipment such as printers, copiers, and fax machines.
• Liaising with key departments across the company, including Accounting, Marketing, Human Resources, and various brand divisions.
• Handle sensitive and confidential information with discretion.
• Prepare monthly reports for accounting purposes.

Learning Management System (LMS) Responsibilities:

• Configure and maintain LMS settings, updates, and integrations.
• Manage user accounts, roles, and course enrollments.
• Upload and publish SCORM/xAPI‑compliant content.
• Customize platform branding and interface.
• Provide technical support and resolve LMS issues.
• Develop user guides, FAQs, and training materials.
• Train staff on LMS features and best practices.
• Generate reports on training completion, compliance, and user activity.
• Ensure data accuracy and manage system integrations (e.g., HRIS).
• Analyze data to improve learning outcomes and system efficiency.
• Implement features like certifications, badges, and assessments.
• Document LMS procedures and governance standards.

What you get from us:

• A 4‑day work week! (8:00am - 4:30pm)
• Opportunity to work for a large, growing company.
• Paid vacation.
• Competitive compensation package.

What we need from you:

• High School Diploma or equivalent experience in related field.
• Prior experience in administrative or clerical roles is an Asset.
• Strong verbal and written communication abilities for interacting with colleagues, clients, and vendors is essential.
• Accuracy in data entry, document preparation, and scheduling.
• Ability to work independently and with a team.
• Ability to manage multiple tasks and prioritize work efficiently.
• Competency in office software such as Microsoft & Google Office Suite (Word, Excel, PowerPoint, Outlook) and other office equipment is essential.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public is what drives us every day.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one‑stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile!

Our Commitment to Diversity

The Universal Group is an equal‑opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today; we can’t wait to hear from you. Come grow with us!

APPLY NOW!

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