Trainer

TEKsystems; Fredericton; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading technology staffing company is seeking a skilled Training Specialist for a hybrid role based in Fredericton, NB. This position involves creating comprehensive training materials for Salesforce and Agentforce, delivering training sessions, and continuously improving training effectiveness. Bilingual candidates in French and English are preferred. This is a contract position with potential extensions.

Qualifications

• Experience in developing training materials for technical platforms.
• Ability to collaborate with non-technical teams.
• Intermediate level of experience required.

Responsibilities

• Collaborate with teams to understand user needs.
• Design user-friendly training materials.
• Deliver training sessions to user groups.
• Customize training content for different technical levels.
• Provide updates to training materials as platform features evolve.
• Gather user feedback to improve training effectiveness.
• Ensure compliance with organizational standards.

Skills

Bilingual (French and English)

Job description

Job Title : Training Specialist

Location : Remote (preference for Candidates in New Brunswick or Atlantic Provinces)

Contract Type : Contract (potential for extension(s))

Position Summary

Our Client is seeking a skilled and experienced Training Specialist to support the training material that would be uploaded into Salesforce & Agentforce. This role will focus on developing comprehensive user training materials, including guides, manuals, and interactive learning content, to ensure effective platform usage across the department.

Key Responsibilities

• Collaborate with non-technical teams and stakeholders to understand user needs.
• Design and develop user-friendly training materials, including manuals, quick reference guides, e-learning modules, and presentations.
• Deliver training sessions to various user groups within the department.
• Customize training content to suit different roles and levels of technical proficiency.
• Provide ongoing support and updates to training materials as platform features evolve.
• Gather feedback from users to continuously improve training effectiveness.
• Ensure alignment with organizational standards and accessibility requirements.

Additional Skills & Qualifications

• Bilingual (French and English)

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $ - $

Workplace Type

This is a hybrid position in Fredericton, NB.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.