Tow Truck Driver

Don-Mor Automotive Group; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading automotive service provider in London, Ontario, is looking for a Tow Truck Driver to perform emergency towing, roadside assistance, and vehicle transport. The ideal candidate should have a high school diploma and a valid G driver's license. Strong customer service skills are essential for effectively addressing various roadside situations. Join our team for competitive group benefits including health and dental plans.

Benefits

Health benefits

Dental benefits

Vision benefits

Qualifications

• High school diploma or equivalent.
• Valid G driver’s license with a clean driving abstract. Class D preferred.
• Experience operating a tow truck in a professional setting.
• Thorough knowledge of proper towing procedures.

Responsibilities

• Perform emergency towing and accident recovery.
• Conduct pre-trip inspections of the tow truck.
• Complete detailed service reports for each towing job.
• Adhere to safety regulations and traffic laws.

Skills

Emergency towing

Customer service

Roadside assistance

Driving manual and automatic vehicles

Education

High school diploma or equivalent

Job description

Don Mor Automotive Group has been London’s trusted leader in automotive service and collision repair since 1980, known for our commitment to quality, integrity, and exceptional customer service.

Our Company has expanded and includes a state-of-the-art body and paint shop, as well as the addition of specialized facilities such as the ADAS Calibration Shop and Electric Vehicle Repair Shop. Our continued growth is a direct result of our commitment to quality and the incredible team that makes it all possible.

JOB DESCRIPTION

Job Title: Tow Truck Driver

Job Type: Full-time

Key Responsibilities:

Roadside Assistance & Towing

• Perform emergency towing, accident recovery, and abandoned vehicle removal using the correct towing equipment and procedures.
• Respond promptly to service calls dispatched by repair garages, automobile associations, law enforcement, or company dispatch.
• Assist customers with lockouts, battery boosts, tire changes, and fuel delivery as required.
• Safely secure vehicles and cargo during transit in accordance with MTO regulations.
• Attach necessary chains, cables, and lights to the towed vehicle and operate the winch system properly.
• Clean and remove debris from damaged vehicles off the roadway to assist law enforcement.
• Tow vehicles to designated locations, including repair shops, impound lots, and customer residences.

Vehicle & Equipment Maintenance

• Conduct pre-trip inspections of the tow truck before each shift and complete required documentation.
• Keep tow truck fuel tanks at a minimum of half full at all times.
• Ensure cleanliness and maintenance of both the interior and exterior of tow trucks.
• Secure the storage yard by locking the gate when leaving.
• Maintain and inspect towing equipment, winches, cables, and tie‑down straps to ensure they are in good working order.

Documentation & Reporting

• Complete detailed service reports for each towing job, including:
• Date, time, and location of service.
• Vehicle details and service provided.
• Distance towed and any damages noted.
• Maintain accurate driver logs as per company and regulatory requirements.

Safety & Compliance

• Adhere to all traffic laws and safety regulations, ensuring that the tow truck is operated safely in all weather and road conditions.
• Wear appropriate PPE and safety gear at all times.
• Follow all MTO guidelines and legal procedures for towing and vehicle transport.
• Attend training sessions and maintain driving certifications as required.

Qualifications:

• High school diploma or equivalent.
• Valid G driver’s license with a clean driving abstract. Class D preferred.
• Experience operating a tow truck in a professional setting.
• Ability to drive both manual and automatic transmission vehicles.
• Thorough knowledge of proper towing procedures and roadside assistance best practices.
• Strong ability to follow written and verbal instructions.
• Excellent customer service skills and ability to handle stressful situations professionally.
• Group Benefits Plan: Health, Dental, Vision