tow truck driver

Government of Canada; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Ontario is seeking an individual for a customer service role involving vehicle maintenance, complaint resolution, and logistical arrangements. The ideal candidate must possess a valid Class 5/5F/G License, be capable of handling dangerous goods, and willing to travel. Experience in similar roles is preferred. This position requires physical capability and attention to detail, ensuring safety and efficiency in operations.

Benefits

Travel expenses paid by employer

Qualifications

• Experience in customer service is an asset.
• Valid Class 5/5F/G Licence required.
• Experience handling dangerous goods is a plus.

Responsibilities

• Address customers' complaints or concerns.
• Coach colleagues on new methods or work techniques.
• Perform preventative maintenance and inspections on vehicles.

Skills

Excellent written communication

Attention to detail

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

GPS

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Address customers' complaints or concerns
• Coach colleagues on new methods or work techniques
• Professionalism in customer service
• Arrange travel, related itineraries and make reservations
• Drive lighter, special purpose trucks
• Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
• Pay and receive payments for goods
• Perform brake adjustments
• Perform emergency roadside repairs
• Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• Perform preventive maintenance
• Receive and relay information to central dispatch
• Tarping and ensuring safety and security of cargo
• Transport and handle dangerous goods

Credentials Certificates, licences, memberships, and courses

• Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)

Experience and specialization Documentation knowledge

• Accident or incident reports
• Bill of lading
• Dangerous goods occurrence reports
• Driver logbook
• Inspection report (pre-trip, en‑route, post‑trip)
• Maintenance and repair reports
• Trip reports

Communication systems experience

• Operate GPS (Global Positioning System) and other navigation equipment

Transportation/travel experience

• Local
• Short-haul

Additional information Security and safety

• Driver's validity licence check
• Driving record check (abstract)
• Drug test

Transportation/travel information

• Drive manual transmission vehicle
• Travel expenses paid by employer
• Valid driver's licence
• Willing to travel for extended periods
• Willing to travel overnight

Work conditions and physical capabilities

• Attention to detail
• Handling heavy loads
• Large workload
• Physically demanding
• Repetitive tasks
• Sitting

Personal suitability

• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player