Tourism Resource & Program Coordinator

Government of Northwest Territories; Yellowknife; On-site; CAD 60,000 - 75,000; Full time

Job summary

A government agency in Yellowknife is seeking a Tourism Resource and Programs Coordinator to lead program design and project management in the tourism sector. The ideal candidate will have a Bachelor's degree and at least three years of experience in the industry. Responsibilities include supporting the tourism licensing process and collaborating with various stakeholders. This role offers a competitive opportunity within the vibrant tourism community of the Northwest Territories.

Qualifications

• Three years of related experience including program design and delivery.
• Knowledge of tourism industry trends and practices.
• Experience in performance measurement and risk management.

Responsibilities

• Provide leadership in program design and project management.
• Support the facilitation of tourism licensing process.
• Coordinate with business operators and Indigenous governments.

Skills

Written and verbal communication skills in English

Analytical ability to assess options

Ability to work collaboratively across cultures

Education

Bachelor's degree in Tourism Management, Marketing, or Business Administration

Job description

Department: Industry, Tourism and Investment

The Department of Industry, Tourism and Investment (ITI) works through wide-ranging partnerships and initiatives to deliver quality programs and services that promote and support economic development, diversification and prosperity in the interest of Northwest Territories residents – their businesses and communities.

Job Information

The Tourism and Parks Division works collaboratively with the Government of Northwest Territories (GNWT) regional offices, Regional Superintendents, Regional Tourism staff, and Northwest Territories Tourism (NWTT) to develop and promote sustainable tourism. The tourism sector in the NWT spans, among others, accommodations, outdoor adventure, attractions (museums, heritage centres, the natural environment, parks, etc.), MICE (meetings, incentives, conventions, events), food and beverage, visitor services, transportation, and travel trade.

Critical Knowledge, Skills and Abilities.

• Written and verbal communication skills in English to engage effectively with regional tourism offices, NWT Tourism, and other stakeholders across the NWT.
• Capacity to clearly express ideas, judgments, and recommendations to a range of audiences using verbal, written, and graphic formats.
• Knowledge of territorial, national, and international tourism industry trends and practices.
• Analytical ability to assess options, weigh pros and cons, and propose effective solutions.
• Ability to work collaboratively across cultures, particularly with Indigenous governments, organizations, and communities.

Typically attained by a Bachelor's degree in Tourism Management, Marketing, Business Administration, or another related field, supplemented by three (3) years of related experience including program design, delivery, evaluation, and continuous improvement.

Equivalencies a diploma in business administration, tourism management, or a related field with five (5) years of related experience including program design, delivery, and evaluation.

Located in Yellowknife and reporting to the Manager, Tourism Industry Services (Manager), the Tourism Resource and Programs Coordinator provides leadership in program design, project management, performance measurement, and risk management. The Coordinator also supports the facilitation of the tourism licensing process, ensuring compliance with the requirement of the Tourism Actand supports the management of industry contribution programs. The role involves frequent coordination with business operators, Indigenous governments, community governments, industry associations, other government agencies, and GNWT staff. The position may oversee casual staff or students on a project basis.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel [phone] Extension 14106
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.