Tourism Manager

Optus Stadium; Southwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading tourism destination in Southwestern Ontario is seeking a Tourism Manager to enhance its position in the visitor economy. The ideal candidate will have at least 8-10 years of experience in senior tourism roles and proven skills in strategic planning and stakeholder management. Responsibilities include leading tours, managing relationships with industry stakeholders, and driving tourism growth through innovation. A competitive salary and comprehensive benefits package are offered, along with a collaborative team culture.

Benefits

Competitive salary + bonus structure

Comprehensive benefits package

Onsite parking

Event-day meals

Flexible working options

Qualifications

• Minimum 8–10 years’ experience in senior tourism roles.
• Proven experience representing organisations to government bodies.
• Demonstrated success in leading high-performing teams.

Responsibilities

• Lead the Stadium's tours program for world-class visitor experiences.
• Oversee tour sales performance and visitor insights.
• Build relationships with government and tourism bodies.
• Drive tourism growth through new products and partnerships.

Skills

Strategic planning

Stakeholder management

Cross-sector collaboration

Public speaking

Team leadership

Job description

Job purpose

The full‑time Tourism Manager is responsible for positioning Optus Stadium as a leading tourism destination, strengthening its role in Perth’s visitor economy, and ensuring its products remain commercially successful and industry‑relevant. As the Stadium’s lead tourism expert, the role develops and implements strategies to grow visitation, enhance the tours program, and drive product innovation that elevates Optus Stadium’s profile locally, nationally, and internationally.

This permanent position represents Optus Stadium across the tourism sector, building strong partnerships with industry stakeholders and acts as a key advisor on tourism policy, destination development, and future‑forward initiatives aligned with state and national tourism strategies.

In this role you will

• Lead the Stadium’s tours program, ensuring world‑class visitor experiences, workforce management, and integration with wider activities.
• Oversee tour sales programme performance, budgets, merchandise, and visitor insights to guide continuous improvement and innovation.
• Build and maintain strong stakeholder relationships with government, tourism bodies, trade partners, and media.
• Drive tourism growth by developing new products, experiences, and partnerships that attract domestic and international visitors.
• Represent Optus Stadium at meetings, committees, and industry forums to strengthen visibility and influence.
• Manage and develop staff through performance oversight, training, and professional development.
• Support departmental goals, recommend efficiency improvements, and contribute to workforce planning and succession.
• Assist in positioning the Company as a leading venue operator, ensuring alignment with industry best practice.

To be successful, you will have

Full and unrestricted working rights in Australia (no limitations on hours or restrictions working for the same employer).

• Minimum 8–10 years’ experience in senior tourism, destination development, or visitor economy leadership roles.
• Proven experience in representing organisations to government and industry bodies, including public speaking, advocacy, and policy engagement.
• Strong record in strategic planning, stakeholder management, and cross‑sector collaboration within the tourism, government, or major events environment.
• Demonstrated success in leading high‑performing teams and large‑scale programs that deliver measurable growth in visitation or revenue.
• Experience influencing or developing state or regional tourism initiatives or contributing to strategic tourism policy.Excellent written and verbal communication skills.

While the standard working hours are 8:30am to 5:00pm, the nature of the events industry means you will be required to work outside these hours, especially during events held at Optus Stadium and Stadium Park.

What we offer

• A competitive salary package + bonus structure.
• Comprehensive benefits package, including: Personal benefits – Paid parental leave, flexible working options, study leave. Health and wellbeing – Employee Assistance Program, flu vaccinations, onsite fitness classes, and more. Workplace benefits – Onsite parking, event‑day meals, discounts at City View Café.
• A welcoming and collaborative team culture that values your contribution.
• A unique chance to be part of the team that brings events to life at Optus Stadium.

About us

Optus Stadium is one of Australia’s premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World’s Most Beautiful Stadium (Prix Versailles 2019).

We pride ourselves on our ‘fans first’ approach and are dedicated to creating memorable experiences for guests, partners and each other.

At VenuesLive, we value innovation, inclusivity, and teamwork. We are proud to be an equal opportunity employer and work in a vibrant and collaborative environment where everyone belongs.

Applications close 12 December 2025. Shortlisting will commence immediately, and the position may close earlier if a suitable candidate is found.