Tour Guide & Brand Ambassador

Vancouver Toonie Tours Ltd; Ottawa; On-site; CAD 22,041 - 30,307; Full time

Benefits offered by this job

Health benefits

Team bonuses

Vacation pay

Employee discounts

Job summary

Vancouver Toonie Tours Ltd in Ottawa is seeking dynamic tour guides and brand ambassadors to lead engaging walking tours for groups of 5–30 guests, sharing local history, culture and hidden gems with enthusiasm and humor.

This seasonal full-time or part-time role offers a guaranteed hourly wage, performance-based commissions, and benefits; you will welcome guests, recommend local attractions and restaurants, and represent Toonie Tours with a professional, friendly style.

Qualifications

• Excellent communication and public speaking skills.
• Friendly, energetic, and approachable personality.
• Ability to walk ~5 km over 2–3 hours.
• Legally eligible to work in Canada.

Responsibilities

• Lead groups on walking tours for 5–30 guests.
• Share history, culture, and local stories with humor.
• Provide exceptional customer service from start to finish.
• Promote Toonie Tours experiences and products.
• Represent the company professionally outdoors in all weather.

Skills

Public speaking

Communication

Customer service

Storytelling

Energetic

Job description

Tour Guide & Brand Ambassador –Ottawa, ON

Company Overview

Toonie Tours is a fun, customer-focused tourism company that welcomes travelers from around the world through unforgettable tours and experiences. Since 2018, we have grown into one of Canada's highest-rated walking tour companies by putting guests first and delivering authentic, entertaining experiences led by passionate local guides.

Operating in 11 cities across Canada—from Victoria to Québec City—we continue to expand while creating rewarding opportunities for people who love sharing their communities.

Position Overview

Toonie Tours is currently hiring Seasonal Full-Time and Part-Time Walking Tour Guides to join our team in [City Name] .

As a Walking Tour Guide, you will lead groups of 5–30 guests on engaging walking tours while sharing the history, culture, and hidden gems of your city. You'll create memorable experiences through storytelling, exceptional customer service, and your passion for your local community.

This is an employee position offering competitive hourly pay, performance-based earning opportunities, and employee benefits.

Weekend, evening, and holiday availability is preferred throughout the tourism season.

Lead engaging and entertaining walking tours for groups of 5–30 guests.

Learn, research, and confidently present stories about your city's history, culture, and landmarks.

Welcome guests and provide an exceptional customer experience from start to finish.

Share recommendations for local restaurants, attractions, events, and activities.

Promote Toonie Tours experiences and products to enhance each guest's visit.

Represent Toonie Tours professionally while serving as an ambassador for your community.

Participate in training sessions, team meetings, and other assigned duties.

Work outdoors in varying weather conditions.

What We're Looking For

Strong communication and public speaking skills.

Friendly, energetic, and approachable personality.

Excellent storytelling ability with a sense of humor.

Passion for your community and sharing it with visitors.

Dependable, punctual, and professional.

Comfortable walking approximately 5 km over a 2–3 hour tour while speaking throughout.

Adaptable and confident working in changing outdoor conditions.

Legally authorized to work in Canada.

Additional languages are considered an asset

French

Spanish

German

Portuguese

Russian

Other languages are always welcome.

First Aid Certification is considered an asset.

Our employee compensation package rewards both your time and your performance.

Competitive hourly wage

Performance-based product commissions

Monthly team performance bonus opportunities

Vacation pay in accordance with provincial employment standards

Health benefits for eligible full-time employees

Priority scheduling for employee guides

Ongoing training and opportunities to advance into Lead Guide and specialist roles

Our compensation model combines guaranteed hourly pay with additional earning opportunities through commissions and team bonuses, allowing guides to increase their earnings while delivering exceptional guest experiences.

Flexible seasonal scheduling

Meet travelers from around the world

Develop valuable public speaking, leadership, and customer service skills

Share your passion for your city with visitors from across the globe

Fun, supportive, and collaborative team environment

Team events, employee discounts, and company perks

Career growth opportunities with one of Canada's fastest-growing tour companies

Job Types

Seasonal Full-Time

Seasonal Part-Time

Work Location

In person – [City Name], [Province]

Compensation

Hourly wage based on experience and market, plus performance-based commissions and monthly team bonus opportunities.