tour guide

Tourland Travel Ltd.; Banff; On-site; CAD 30,000 - 40,000; Full time

Job summary

A travel company in Canada is seeking individuals to guide tours and drive vehicles. The role involves confirming reservations, collecting fees, and providing information to clients. Ideal candidates should have a high school diploma, a client-focused attitude, and the ability to work in a fast-paced environment. This permanent position requires the ability to relocate and offers 30 to 40 hours per week.

Qualifications

• 1 to less than 7 months of experience or equivalent.
• Ability to drive sightseeing or tour vehicle.
• Willingness to relocate.

Responsibilities

• Drive sightseeing or tour vehicle.
• Confirm transportation and accommodation reservations.
• Collect administration or entrance fees.
• Co-ordinate recreation activities.
• Conduct guided tours and answer inquiries.

Skills

Client focus

Dependability

Flexibility

Initiative

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months or equivalent experience

Asset languages

• Chinese

Work setting

• Willing to relocate

Tasks

• Drive sightseeing or tour vehicle
• Confirm transportation and accommodation reservations
• Collect administration or entrance fees
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and / or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Attend to international border crossings
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Assist clients / guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Dependability
• Flexibility
• Initiative
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week