Total Rewards Specialist

Kingston General Hospital Inc.; Kingston; On-site; CAD 77,000 - 92,000; Full time

Benefits offered by this job

Pension plan

Comprehensive benefits

Paid vacation

Job summary

Kingston Health Sciences Centre (KHSC) is seeking a Total Rewards Specialist to join the People Services team. You will administer compensation, benefits, pension, and employee lifecycle programs impacting thousands of KHSC employees.

You will collaborate with payroll, HRIS, and service partners to ensure data integrity, respond to inquiries, and support onboarding and resident administration on a busy hospital campus.

Qualifications

• Three-year college diploma in Human Resources or equivalent.
• Minimum three years of HR/Total Rewards experience.
• Experience processing lifecycle transactions and HR records.
• Proficiency with HR Information Systems and data integrity.
• Ability to interpret collective agreements and legislation.

Responsibilities

• Administer employee lifecycle transactions including hires, transfers, leaves, retirements, and terminations.
• Maintain HRIS records and ensure data accuracy and integrity.
• Administer benefits, life insurance, and pension programs.
• Assist with annual benefit enrollment updates and regulatory compliance.
• Prepare workforce reports and support audits and projects.

Skills

Analytical skills

Organizational skills

Problem solving

Time management

Customer service

Education

Three-year college diploma in HR

Tools

HRIS systems

Microsoft Office

Job description

Requisition ID104747-Posted09/30/2026-Professional non-management

Total Rewards Department
Kingston Health Sciences Centre (KHSC)
Kingston General Hospital Site
Full-Time | Days
Non-Union
Salary: $76,681.80 - $92,018.55 per year + Pension & Comprehensive Benefits
Position Number: 50054221

Help Shape the Employee Experience at One of Canada's Leading Academic Health Sciences Centres

At Kingston Health Sciences Centre (KHSC), our people are at the heart of everything we do. As southeastern Ontario's largest acute-care academic health sciences centre, we are dedicated to providing exceptional patient- and family-centred care while fostering a workplace where employees feel valued, supported, and empowered.

We are seeking a Total Rewards Specialist to join our People Services team. In this dynamic role, you will play a key part in supporting the attraction, retention, and engagement of our workforce by administering compensation, benefits, pension, and employee lifecycle programs that impact thousands of employees across the organization.

If you enjoy solving complex problems, providing exceptional client service, and working in a fast-paced environment where accuracy, collaboration, and continuous improvement matter.

What You'll Do

As a Total Rewards Specialist, you will serve as a trusted resource for employees, leaders, union representatives, and business partners. Your work will help ensure employees receive timely, accurate support throughout their employment journey.

Employee Lifecycle Administration

You will:

• Process employee lifecycle transactions including hires, extensions, transfers, leaves of absence, terminations, retirements, and other employment changes.
• Prepare employment documentation, correspondence, notifications, and HRIS transactions.
• Administer employee benefit and pension enrolments, changes, contributions, and related activities.
• Guide employees through important employment events and explain benefit, pension, leave, transfer, retirement, and exit processes.
• Collaborate with Payroll, Recruitment, IT, Security, benefit carriers, pension providers, and other stakeholders to ensure seamless service delivery.
• Monitor data quality, resolve discrepancies, and identify opportunities to improve processes and efficiencies.

Client Service & Employee Support

You will:

• Respond to employee and leader inquiries with professionalism, empathy, and expertise.
• Research and resolve issues related to pay, benefits, pension, vacation entitlement, service recognition, seniority, policies, collective agreements, and legislation.
• Partner with managers, unions, and business partners to maintain accurate employee records and ensure compliance.

Benefits & Pension Administration

You will:

• Administer benefit, life insurance, and pension programs.
• Interpret collective agreements, benefit plans, policies, contracts, and legislative requirements.
• Support employees in understanding eligibility, coverage, and enrollment processes.
• Investigate and resolve escalated coverage or claims concerns with external providers.
• Coordinate annual updates, eligibility reviews, and life-event changes.

Resident Administration

You will:

• Administer employment lifecycle processes for medical residents, including appointments, transfers, leaves, benefits, and pension enrolments.
• Support annual resident onboarding, intake activities, appointments, and related initiatives.
• Ensure data integrity and process excellence within HRIS and benefit administration systems.

Reporting, Records & Projects

You will:

• Maintain accurate employee records and documentation.
• Prepare workforce reports and metrics related to headcount, employment movement, leaves, temporary contracts, probationary periods, benefits, and more.
• Participate in audits, documentation updates, system improvements, and special projects that enhance the employee experience.

Required Qualifications

• Three-year college diploma in Human Resources, Business Administration, or an equivalent combination of education and experience.
• Minimum three years of experience in Human Resources, Total Rewards, benefits administration, pension administration, or a related environment.
• Experience processing employee lifecycle transactions and maintaining HR records.
• Strong proficiency with HR Information Systems and database administration.
• Demonstrated ability to interpret and apply collective agreements, policies, benefit and pension provisions, and applicable legislation.
• Exceptional attention to detail and commitment to data accuracy and integrity.
• Strong analytical, organizational, problem-solving, and time-management skills.
• Excellent customer service, communication, and interpersonal abilities.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to manage confidential and sensitive information with discretion.
• Successful Criminal Background Check with Vulnerable Sector Search.

Why Join KHSC?

At KHSC, you'll be part of a team that supports the people who provide exceptional care every day.

We offer:

• Pension plan
• Comprehensive health and dental benefits
• Paid vacation and leave provisions
• Opportunities for professional growth and development
• Collaborative and inclusive workplace culture
• Meaningful work that directly supports patient care through the employee experience

Physical Requirements

The successful candidate must be able to meet the physical demands of the position.

Join Us

If you're passionate about delivering exceptional employee service, enjoy working with complex HR programs, and want to make a meaningful impact in healthcare.

At KHSC, This Is the Place to make a difference.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSCis committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.