Toronto Pearson Airport - Full Time Scooper Patrol Guard (Paladin Security Group Ltd.)

Paladin Security; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security services provider is seeking a Full Time Scooper Patrol Guard at Toronto Pearson Airport in Mississauga. The role involves monitoring terminals, enforcing regulations, and providing excellent customer service. Candidates must have a valid Ontario Security License, First Aid & CPR certification, and a High School Diploma. This is a full-time position with rotating shifts and various benefits.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Qualifications

• Valid Ontario Security License is required.
• Previous experience in security or law enforcement is preferred.
• Valid First Aid & CPR - Level C certification required.

Responsibilities

• Monitor terminals for unauthorized transportation solicitation.
• Enforce airport regulations regarding scooper activity.
• Document all incidents observed during patrol.
• Provide high level of customer service.
• Respond immediately to emergencies.

Skills

Valid Ontario Security License

Fluency in English

Customer service

Observation skills

Emergency response

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position Details

Position: Full Time Scooper Patrol Guard

Site: Toronto Pearson Airport

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: Rotating Continental (1400 - 0200)

Payrate: $20.41 / an hour

Internal Posting Date: October 16, 2025

Internal Closing Date: October 23, 2025

External Closing Date: October 30, 2025

Job Description

The Scooper will monitor the inside and inner curb of the terminals looking for individuals soliciting transportation which is not governed and approved by the GTAA. Specific duties include but are not limited to:

• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold, etc.)
• Enforce airport regulations with respect to scooper activity utilizing operational techniques for interdiction & interception.
• Effectively document all incidents
• Avoid direct contact with Scooper and don’t engage in confrontation
• Inform passenger and advise where GTAA authorized Taxi or Limo stands are located on the curb
• Raise awareness and educate passengers of offered Ground Transportation Services – “Choose the right ride.”
• Working with a partner, a scooper Guard will be responsible for either the International or Domestic gate
• Predominately the focus is to capture the interior of the terminals, specifically within the International and Domestic gates. Guard may venture towards the Inner Curb (GTO) but must refrain from going to the outer curb unless directed by a supervisor, manager or GTAA
• Enforce the "Traffic on Land Side of Airports Regulations", as may be amended, supplemented or replaced from time to time (collectively the TLSARs)
• Issue Parking Infraction Notices (PINs) in accordance with established training procedures
• Attend court for the purpose of giving evidence on PINs issued by the guard
• Anticipate and address areas of vehicular / pedestrian congestions and attempt to relieve and/or ensure vehicles or pedestrians move in a safe, secure, orderly and efficient manner
• Detect and notify SOCC of a person(s) demonstrating suspicious behavior
• Provide a high level of customer service and collaborate with other stakeholders when required
• Records and submits number of interdictions and interceptions on a daily basis
• Maintain communications at all times with fellow Security guard, Cliental and Paladin Managerial Staff
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action either informing the applicable department or handling it personally, whenever possible
• Maintain the highest standard of security, being professional in attitude, appearance and application
• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws
• Represent Paladin Security, GTAA, and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport

Prerequisites

• Valid Ontario Security License
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin\'s UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training wit

Education Requirements

High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This is a Full-Time position 2nd Shift, Weekends.

Number of Openings for this position: 1