Tools & Hardware Sales Expert — Customer Experience Leader

RONA; Vaudreuil-Dorion; On-site; CAD 19,000 - 30,000; Full time

Benefits offered by this job

Inclusive environment

Employee discounts

Benefits package

Career advancement

Healthcare access

Job summary

RONA is seeking a customer-focused sales associate in Vaudreuil-Dorion to warmly greet shoppers, assess needs, and provide informed product advice. You will help merchandise, stay aware of new items and promotions, and support sales targets while upholding health and safety policies.

Join a team that values service, ongoing training, and community involvement, with opportunities for advancement in a welcoming, inclusive environment.

Qualifications

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Greet customers warmly and ensure an excellent customer experience
• Assess customer needs and provide well informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
• Stay informed of new products and their technical applications
• Contribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety
• Other related tasks to ensure the store runs smoothly

Skills

Experience in a similar sales role

Excellent customer service skills

Strong analytical skills

Job description

RONA is seeking a customer-focused sales associate in Vaudreuil-Dorion to warmly greet shoppers, assess needs, and provide informed product advice. You will help merchandise, stay aware of new items and promotions, and support sales targets while upholding health and safety policies.

Join a team that values service, ongoing training, and community involvement, with opportunities for advancement in a welcoming, inclusive environment.