Tooling Operations Manager

Adobe; Ottawa; On-site; CAD 184,000 - 376,000; Full time

Job summary

A leading software firm in Ottawa is seeking a Mgr, Product Operations to optimize business processes and ensure efficient tooling. You will collaborate closely with delivery and ACS partners to implement strategies that benefit customers. The ideal candidate has over 5 years of experience in understanding and optimizing business processes, along with strong communication skills. This position offers a competitive salary within the range of $131,700 - $267,600 annually.

Qualifications

• 5+ years of relevant experience or equivalent.
• Proven experience in understanding and optimizing business processes.
• Successful record of collaboration with internal partners.

Responsibilities

• Assess business process demands throughout delivery roles.
• Align tooling requirements for success.
• Drive transparency and awareness of roadmap across teams.

Skills

Understanding and optimizing business processes

Collaborating with internal teams

Effective change management strategies

Strong communication skills

Education

Degree or equivalent practical experience

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join Adobe as the Mgr, Product Operations 5, where you will play a pivotal role in our Product Management team. This is an exceptionally outstanding opportunity to optimize business processes and ensure efficient tooling throughout the full range of delivery functions. You will champion the needs of our delivery and ACS associates, bringing world-class solutions and driving flawless tools and platforms prioritization. Come be a part of our ambitious team and help us build impactful strategies that benefit our customers!

What you’ll Do

• Fully comprehend and assess business process demands throughout all delivery roles.
• Ensure tooling requirements are aligned for Ultimate Success and Subscription Services.
• Represent delivery and ACS partners during system and tools prioritization.
• Ensure tooling solutions support efficient delivery workflows and drive reportable impacts
• Help determine impacts and work with leadership to align on shared goals
• Drive transparency and awareness of roadmap, backlog, and operations management practice across Delivery and ACS Ops
• Partner closely with ACS to build solutions that work for our customers across all levels of the organization.

What you need to succeed

• A degree or relevant practical experience of 5+ years or equivalent will be considered.
• Proven experience in understanding and optimizing business processes.
• Successful track record of collaborating with internal collaborators to implement solutions.
• Ability to develop and complete effective change management strategies.
• Strong communication skills and the ability to advocate for priorities effectively.

Our compensation reflects the cost of labor across several geographic markets, and we pay differently based on those defined markets. The pay range for this position is $131,700 - $267,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices :

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado :

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts :

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.