Tool Service Technician

NCSL International; Fort McMurray; Remote; CAD 40,000 - 60,000; Full time

Job summary

United Rentals, the world's largest equipment rental provider, is hiring a Tool Service Technician (Service Tech I) in Canada. You will perform maintenance and minor repairs on specialty tools, and deliver exceptional customer service.

You'll inspect equipment, load/unload per DOT rules, and assist higher-level technicians while supporting customers. This is a safety-sensitive role with strong teamwork and growth opportunities.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Basic understanding of electrical testing equipment.
• Good mechanical aptitude including basic knowledge of tools.
• Superior customer service, teamwork and verbal/written communication skills.
• Ability to frequently lift items up to 45 lbs.

Responsibilities

• Perform maintenance checks on rental equipment before and after use.
• Report machine condition to Management.
• Load and unload equipment while complying with DOT regulations for height, width and weight.
• Clean all tools and prepare new equipment for rent or sale.
• Demonstrate tools for customers.
• Perform minor repairs of rental equipment and tools including electrical, calibration, certification, and tagging of tools for rental ready status.
• Demonstrate equipment for customers.
• Provide assistance to higher level technicians as needed.
• Assist with pick-up and delivery of equipment & parts.
• Other duties assigned as needed.

Skills

Customer service

Teamwork

Verbal/Written communication

Mechanical aptitude

Driving license

Electrical testing equipment (basic)

Education

High School diploma or equivalent

Tools

Electrical testing equipment

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As a Tool Service Technician (Service Tech I), you'll use your skills to perform manual and maintenance tasks as well as minor repairs of specialty tools in a safe and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you'll have the potential to work towards higher level Tech roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What you'll do:

• Perform maintenance checks on rental equipment before and after use
• Report machine condition to Management
• Load and unload equipment while complying with DOT regulations for height, width and weight
• Clean all tools and prepare new equipment for rent or sale
• Demonstrate tools for customers
• Perform minor repairs of rental equipment and tools including electrical, calibration, certification, and tagging of tools for rental ready status
• Demonstrate equipment for customers
• Provide assistance to higher level technicians as needed
• Assist with pick-up and delivery of equipment & parts
• Other duties assigned as needed

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Basic understanding of electrical testing equipment
• Good mechanical aptitude including basic knowledge of tools
• Superior customer service, teamwork and verbal/written communication skills
• Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.