Tool Rental Technician: Maintenance & Customer Service

The Home Depot Canada; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking a Tool Rental Service Technician in San Juan de Terranova, Canada. You will be responsible for maintaining and repairing rental tools, ensuring outstanding customer service, and managing tool inventory. Strong communication skills and knowledge of tools are essential. The ideal candidate must be flexible with their schedule, including availability on evenings and weekends.

Qualifications

• Ability to work a flexible schedule including evenings and weekends.
• Excellent communication and customer service skills.
• Knowledge of all policies and procedures related to customer service.
• Excellent decision making ability and problem solving skills.
• Knowledge of tools including how to maintain, repair, order parts, and proper usage.

Responsibilities

• Perform preventive maintenance on tools.
• Forecast and maintain an adequate inventory of parts for repair.
• Clean, inspect, and prepare tools for rental to customers.
• Process tool rental transactions and help customers.
• Ensure rental equipment is properly displayed and maintained.

Skills

Flexible schedule

Communication skills

Customer service skills

Problem-solving skills

Knowledge of tools

Job description

A leading home improvement retailer is seeking a Tool Rental Service Technician in San Juan de Terranova, Canada. You will be responsible for maintaining and repairing rental tools, ensuring outstanding customer service, and managing tool inventory. Strong communication skills and knowledge of tools are essential. The ideal candidate must be flexible with their schedule, including availability on evenings and weekends.