Tim Hortons Barista - Full-time

COMPASS GROUP CANADA; Edmonton; On-site; CAD 19,000 - 26,000; Full time

Job summary

Compass Group Canada is hiring a Barista in Edmonton to prepare and serve coffee and related items. The role involves greeting customers, explaining drinks, and preparing beverages like espressos, lattes, and cappuccinos. You’ll also upsell coffee equipment and maintain inventory and equipment.

The position emphasizes customer service and teamwork, with focus on safety, sanitation, and quality. Prior barista experience is an asset and the hourly wage starts at $16.50, with compensation based on

Qualifications

• Excellent customer service skills.
• Previous Barista experience is an asset.
• Ability to understand and carry out oral and written instructions.
• Strong interpersonal skills and ability to work as part of a team.
• Physical ability to perform the duties of the position.

Responsibilities

• Greet customers and determine their coffee preferences.
• Explain the coffee drink menu and answer questions.
• Prepare drinks per prescribed recipes (espresso, latte, cappuccino).
• Sell coffee and brewing equipment and explain differences.
• Maintain inventory and restock coffee beans and supplies.
• Keep equipment operating and perform basic maintenance.
• Maintain a safe and sanitary work environment.
• Strive to improve quality and store appearance through process improvements.

Skills

Excellent customer service

Team player

Oral and written instructions

Interpersonal skills

Physical fitness

Job description

How you will make an impact:

You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.

The hourly wage for this role is $16.50. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

As a Barista, you will:

• Welcome customers by determining their coffee interests and needs
• Educate customers by presenting and explaining the coffee drink menu, answering questions
• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations
• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

About you:

• Excellent customer service skills
• Previous work experience as a Barista is an asset
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills and ability to work as part of a team
• Physical ability to carry out the duties of the position