Ticket Checker - Holiday Help

Whistler Blackcomb; Whistler; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading mountain resort in British Columbia is seeking a Ticket Checker for the Winter 2025/2026 season. This entry-level role involves ensuring guests have valid tickets and providing exceptional service. Responsibilities include validating tickets, assisting guests, and maintaining departmental equipment. Ideal candidates are 15 years or older, can communicate fluently in English, and are able to work outdoors in varying weather conditions. The position offers a starting wage of $20/hr and various employee benefits including ski perks and training opportunities.

Benefits

Free ski passes

Employee discounts

Health Insurance options

Qualifications

• Fluency in English is required.
• Must be able to work outdoors in all weather conditions.
• Ability to handle high guest volumes professionally.

Responsibilities

• Deliver premium guest service by providing information and assistance.
• Validate tickets ensuring each guest has a valid product.
• Work with teams to safely manage lift lines.

Skills

Customer service

Communication

Ability to work outdoors

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests on the Lift Experience Team. The Lift Experience Team's mission is to provide employees and guests with a seamless end-to-end experience from maze entrance to lift unloading. As a Ticket Checker, you will primarily work in the lift mazes by greeting guests by name and validating their access every time. You will play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products' integrity.

Job Specifications

• Starting Wage: $20/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Part Time hours available
  • Working between 8-10 hours/day.
  • Weekends and Holidays as needed
• Skill Level: Entry Level
• Minimum Age: At least 15 years of age
• Housing Availability: No

Job Responsibilities

• Deliver premium guest service by providing information and assistance with a smile
• Validate tickets to ensure our guests have their own valid product before loading our lifts
• Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment - scan devices, radios, etc
• Escalate issues to leadership as they arise, from safety to products
• Other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Must be able to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. • May need to provide some of their own gear
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must adhere to safety standards and procedures. Be Safe is our number one value!

A Ticket Checker team member is a flexible employee who often takes on additional training to work across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Lift Operations (18 or older)
• Mountain Activities
• Retail Rental operations
• Food and Beverage Support
• Ticket sales
• Base Area Operation

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 512898

Reference Date: 12/13/2025

Job Code Function: Scanning

Job Segment: Entry Level