Thrift Store Sales Associate

The Salvation Army in Canada; Lethbridge; On-site; CAD 23,000 - 35,000; Part time

Job summary

The Salvation Army in Canada is hiring a Thrift Store Clerk in Lethbridge to support daily retail operations, assist with donations, sort and price goods, and provide friendly customer service. The role requires physical capacity to lift up to 50 pounds and adherence to OH&S policies.

Prior retail exposure is an asset, and a criminal record check is required. Working conditions are typical for a store/warehouse environment with standing, bending, and walking for extended periods.

Qualifications

• Customer service basics and friendly interaction with donors/customers.
• Strong interpersonal and verbal communication skills.
• Attention to detail in sorting, pricing and stocking goods.
• Willingness to be self-motivated and work independently within a team.

Responsibilities

• Assist with donation drop-offs and unloading donations from vehicles.
• Process donations: cleaning, assessing, testing and pricing donated items.
• Clean, organize production areas and storefront; maintain tidy surroundings.
• Assist with cashier duties: greet customers and ring items at till.

Skills

Customer service

Interpersonal skills

Attention to detail

Self-motivation

Teamwork

Physical stamina

Education

High school

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: The Thrift Store Clerk provides service to customers, sort incoming product and assists in the ongoing retail operations of The Salvation Army Lethbridge Thrift Store.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

Operations

• Assist with donation drop offs, unloading donations from vehicles, providing customer service to the customer donating goods to the store
• Processing donations – assist with cleaning, assessing, testing and pricing donated goods
• Cleaning & Organizing – maintaining a clean and organized production areas as well as store front. This includes, but is not limited to, sweeping, mopping, keeping donated items tidy, washing room cleaning, organizing store front to maintain a tidy-well kept area.
• Cash handling – assist as required with cashier duties. This will include greeting customers in a friendly manner, assisting customers with questions about items or the store, creating a fun welcoming environment, and ringing items through the till.

Health & Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Working Conditions

• Typically in a store and warehouse environment
• Ability to stand for long periods with frequent twisting, bending, crouching, and reaching is required
• Ability to lift/move up to 50 pounds on a regular basis

Education And Experience Requirements

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Education, Qualification & Certifications

• Completion of some high school course work.
• Alternative combinations of education and experience may be considered.
• A satisfactory Criminal Record Check, as determined by The Salvation Army in its discretion, is required as a condition of employment.

Experience And Skilled Knowledge Requirements

• Prior related experience in retail and knowledge of lifting guidelines is an asset
• Brand awareness would be a definite asset.

Skills And Capabilities

• Customer service skills
• Good interpersonal and communication skills (oral).
• Attention to detail.
• Self-motivated/disciplined.
• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Physically capable of lifting/carrying up to 50 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of products.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $16.82 to $21.03 with a maximum of $25.23.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.