Thrift Store Production Associate — Make a Local Impact

The Shepherd's Guide Directory Inc.; Newmarket; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Health benefits after probation

Job summary

BFM Foundation Canada is hiring a Production Associate to support Mission Thrift Store operations. You will sort, price, and prepare donated goods for the sales floor, ensuring a clean and well-merchandised environment while delivering friendly, professional donor and customer service.

You will work with volunteers and staff to meet daily production goals, uphold safety standards, and help maintain positive store operations in a fast-paced setting.

Qualifications

• High School Diploma or equivalent preferred.
• 1+ years of experience in retail, merchandising, production, or warehouse is preferred.
• Excellent teamwork to collaborate with staff, volunteers, and management.
• Strong customer service and interpersonal skills to serve, resolve conflicts, and work with diverse groups.
• Clear and professional communication (verbal, written, active listening).
• Strong organizational skills with attention to detail.
• Knowledge of health and safety standards in production/warehouse environments.
• Ability to work safely and efficiently in a fast-paced, high-traffic environment.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with cash handling and POS systems.

Responsibilities

• Receive, unload, sort, and process donated goods in Receiving and Production areas.
• Evaluate, prepare, and price donated items per guidelines and store standards.
• Ensure steady flow of merchandise from Production to sales floor.
• Restock, merchandise, and maintain product categories as needed.
• Keep Receiving, Sorting, and Production areas clean, organized, and safe.
• Follow health, safety, and operational procedures for a safe work environment.
• Assist with removal or disposal of unsellable items as directed.
• Set up displays and signage per merchandising standards and seasonal initiatives.
• Collaborate with supervisor, store manager, staff, and volunteers to meet daily goals.
• Provide guidance and basic training to volunteers in Receiving, Sorting, and Production areas.

Skills

Customer service

Teamwork

Communication

Time management

Organizational skills

Health and safety awareness

Problem solving

Adaptability

Multitasking

Cash handling

Education

High School Diploma or equivalent

Tools

POS systems

Cash registers

Microsoft Office 365

Job description

BFM Foundation Canada is hiring a Production Associate to support Mission Thrift Store operations. You will sort, price, and prepare donated goods for the sales floor, ensuring a clean and well-merchandised environment while delivering friendly, professional donor and customer service.

You will work with volunteers and staff to meet daily production goals, uphold safety standards, and help maintain positive store operations in a fast-paced setting.