Thrift Store Operations Leader — People & Customer Care

The Salvation Army; Langford; On-site; CAD 100,000 - 125,000; Full time

Job summary

A community support organization in Langford is looking for a Retail Support Coordinator to assist in operational supervision and customer service. Key responsibilities include overseeing store safety, assisting with staff management, and ensuring effective inventory control. Applicants should have relevant retail experience and strong organizational skills. The position pays between $22.92 to $28.64 per hour, based on experience and qualifications.

Qualifications

• Completion of a formal post-secondary program or specialized courses in Retail Management or equivalent.
• Two years of prior related retail store experience, specifically in secondhand merchandise preferred.
• Basic accounting experience and cash handling experience required.

Responsibilities

• Oversee safety of customers, staff, and volunteers.
• Assist with planning store layouts and handle customer complaints.
• Support Store Manager in cash operations and oversee inventory control.

Skills

Organizational skills

Interpersonal skills

Time management

Communication skills

Teamwork

Education

Post-secondary program in Retail Management or equivalent

Tools

Microsoft Office applications

Cash register systems

Job description

A community support organization in Langford is looking for a Retail Support Coordinator to assist in operational supervision and customer service. Key responsibilities include overseeing store safety, assisting with staff management, and ensuring effective inventory control. Applicants should have relevant retail experience and strong organizational skills. The position pays between $22.92 to $28.64 per hour, based on experience and qualifications.